Gonzales Stevens Park Hotels

"A lot of parking it was super clean also. My room was huge as well as the bathroom. There's a covered gazebo area to smoke too."

"Currently still renovating. No AC. Fire alarm went off. Water piled up in shower. "

"Room was good and clean Lobby couches had stains: not sure about chairs and carpet. Breakfast wasn’t great, and they didn’t restock very well and it got messy and the staff just stood around. After a while 2 of them started cleaning but did not do a great job and didn’t get everything, and they did not restock. Lobby staff needs help When I checked in waited some time no was at the front desk. I went to the manger office in back knocked on door no one. So I called see if anyone would come up after couple of mins a lady did come up to the desk. Need at lease on weekends someone at desk all the time and someone who can run to guest at there rooms for different things. This lady seem like she was doing both..general managers needs to see that. Had a man I told him I was checking out; then after I told them he said something to me and then started talking to another staff person while “ he was helping me” then points his finger at me said hold on. "

"Delicious breakfast, spacious rooms, clean. I’m a repeat customer! "

"N/A "

"Had black water in my tub"

"Room was very nice and had a nice view. Restaurant was amazing. "

"Yes"

"One of the beds was slightly broken and squeaked everytime you moved in it and there was a dead roach on the bathroom floor under the sink. However the staff was absolutely wonderful!! "