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Reviews of Hellstens Glashus

3.5 out of 5
Hellstens Glashus
Wollmar Yxkullsgatan 13, Stockholm

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 1003 reviews" "
Rating 8 - Good. 454 out of 1003 reviews" "
Rating 6 - Okay. 67 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 4 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in May 2024
Response from Alexandra, Front Desk on 3 May 2024
Dear Caroline, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards

6/10 Okay

Donna Grace

Disliked: Cleanliness
Stayed 6 nights in Apr 2024
Response from Isaac, Front desk on 12 Apr 2024
Dear Donna, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us. I'm sorry to hear that certain Issues didn't live up to your expectations. Take care and welcome back Kind regards,

10/10 Excellent

Petra

Travelled with group
Liked: Staff & service, property conditions & facilities
To be there was very comfortable
Stayed 3 nights in Mar 2024
Response from Jennifer, Front Desk on 9 Mar 2024
Dear Petra, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Jennifer, Front Desk

10/10 Excellent

Manaal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024
Response from Alexandra, Front Desk on 6 Mar 2024
Dear Manaal, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Shuri on 31 Jan 2024
Dear, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Shuri, Front Desk.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Alexandra, Front Desk on 8 Jan 2024
Dear Ricardo, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Gamla, restaurants, and subway. The staff were friendly. The rooms (and our fellow guests) were quiet. The bar is cute. Our room was tight, but we expected that.
Stayed 2 nights in Nov 2023
Response from Marcelina on 20 Nov 2023
Dear Jonathan, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Marcelina, Front desk Supervisor.

10/10 Excellent

Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Front Desk on 15 Oct 2023
Dear Helene, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Linnea, Front Desk Supervisor

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Front Desk on 15 Oct 2023
Dear Bruce, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Linnea, Front Desk Supervisor

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stockholm revisited
I really enjoyed staying here friendly staff and good breakfast Great location as well
Bar
Tribal art decorations
Stayed 4 nights in Aug 2023
Response from Front Desk on 9 Sept 2023
Dear Mr Brent, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Linnea, Front Desk Supervisor

8/10 Good

Barbara

Stayed 3 nights in May 2023
Response from Philip on 7 Jun 2023
Dear Barbara, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards,Philip, front desk

8/10 Good

John, Manhattan Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The metro stop was a half block away and was easy to navigate. There are quite a few restaurants in the surrounding area. The room was adequate but basic with no closet, drawers, fridge or safe. Breakfast was very good.
Stayed 5 nights in May 2023
Response from Melissa on 25 May 2023
Dear Mr John, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback, and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards, Melissa.front desk

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the metro. Quiet area. Excellent breakfast
Stayed 4 nights in Apr 2023
Response from Marlene on 17 Apr 2023
Dear Simon, Thank you so much for taking the time to review Hellstens Glashus. We really appreciate your feedback and we are glad to see that you enjoyed your stay here with us! We’re looking forward to welcoming you back again! Kind regards,MarleneHellstens Glashus

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Very reasonably priced. Right next to train/subway station.
Stayed 3 nights in Mar 2023
Response from Marlene on 22 Mar 2023
Hi Sarah,Thank you for your visit and beautiful feedback.Welcome back and have a great day!Kind regards,MarleneHellstens Glashus

10/10 Excellent

Selma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, a nice lounge/restaurant area with free tea throughout the day where one could sit and talk to family and friends without feeling rushed. It was a very comfortable and pleasant stay. The only thing lacking in the rooms was some space to put clothes, so we lived out of our suitcases but it worked out fine.
Stayed 6 nights in Mar 2023
Response from Marlene on 20 Mar 2023
Hi Selma,Thank you for your visit and beautiful feedback.Welcome back and have a great day! Kind regards,MarleneHellstens Glashus

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for exploring Stockholm
Had a wonderful stay. Room was nice and clean. Breakfast was tasty and had a good selection plus there was free tea and coffee all day. Hotel staff were friendly and helpful. The bar had a good vibe and the decoration was cool, hotel guests receive 15% of food however we didn’t end up eating there but the food we saw looked good. Metro station was across the road taking you to t-Centralen where it’s easy to pick up further transport links from the central station. It was well located to walk to most places too like gamla stan and other areas with plenty of bars and restaurants in every direction. Would definitely recommend this hotel and would look at staying here again if we come back to Stockholm.
Stayed 4 nights in Dec 2022
Response from Philip on 7 Dec 2022
Hi Cassandra,Thank you for your kind review and feedback.Hope to have you back here in the future!Kind regardsPhilip, front deskHotel Hellsten

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hellstens Glashus is ideally situated close to the tunnelbana, making it easy to access the whole of Stockholm. The hotel was clean, the room was well appointed, and the staff were friendly and polite. I would have no hesitation in staying there again.
Stayed 7 nights in Sep 2022
Response from EF on 30 Sept 2022
Hey Dear Stephen,We are so glad to know that you like the stayment in our hotel. And we hope too see you soon again! Have a lovely evening / Front Desk

4/10 Poor

Emil, matawan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
DISAPOINTING .I WILL NEVER COME BACK
Stayed 5 nights in Sep 2022
Response from Alexandra, Front Desk on 3 Oct 2022
Dear Emil,Thank you for taking your time to give us your review.We are so sorry that you had an unpleasant stay.Please let us know what we can do better or do for you since you didnt enjoy it.In the meantime we wish you a good day!Kind regards

8/10 Good

Garry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe
Love this hotel, got a nice vibe, comfortable room and memorable bar and public area
Stayed 3 nights in Jul 2022
Response from Nick on 28 Jul 2022
Hi Garry, Thanks for your nice review - welcome back another time! Kind regards,

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent rooms. The location can’t be beat. Walkable to central Stockholm and in a charming neighborhood. Breakfast was great too.
Stayed 3 nights in Jul 2022
Response from Marlene on 23 Jul 2022
Hi Shawn, Thank you for your visit and wonderful feedback. Welcome back and have a great day! Kind regards, Marlene Hellstens Glashus

10/10 Excellent

Stacy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and breakfast selection. Cool rooms!
Stayed 1 night in May 2022
Response from Marlene on 11 Jun 2022
Hi Stacy, Thank you for your visit and wonderful feedback. Welcome back and have a great day! Kind regards, Marlene Hellstens Glashus

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for lobby work!
Nice cosy hotel in a good spot. Quiet. Perfect for lobby working and long breakfasts. Nice staff and bar in the evening
Stayed 5 nights in Dec 2021
Response from Susan on 21 Dec 2021
Hello dear Hugo Thank you for giving us such great and useful feedback. We are glad that you found our hotel a perfect place to both work and enjoy your free time. Wish you a Merry Christmas and a warm welcome back

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Receptionen on 11 Aug 2021
Tack för din recension och feedback. Varmt välkommen tillbaka! Vänliga hälsningar, Receptionen

8/10 Good

Mats

Travelled with family
Liked: Staff & service
short trip to Stockholm
The staff and service are really good at this hotel, but it is worn and needs renovation. The beds are too soft for my taste, but it is up to everyone to judge. On the whole it is a good hotel but not 4 stars unfortunately.
Stayed 2 nights in Feb 2021
Response from Chanel on 22 Mar 2021
Thank you for taking your time giving us feedback, We hope that you enjoyed your stay with us and we appreciate the feedback given. We are happy to help in the reception if there is anything we can do. We constantly work to increase the experience for our guests, and hope that you get the chance to visit us again!

8/10 Good

Johan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Anneli on 17 Dec 2020
Tack Johan för din recension. Trevlig helg och god jul! Vänliga hälsningar, Anneli - reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Nov 2020
Response from Reception on 24 Nov 2020
Thanks for your feedback! We appreciate it Welcome back!

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020
Response from Melissa on 17 Nov 2020
Hey Simon! We are glad you liked your stay here at Hellstens Glashus, you are very much welcome back here at anytime. kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, cozy, clean, never wanted to leave room!
Wonderful stay for first time in Stockholm. Front desk staff very helpful and accommodating. Location convenient, metro is 3 min walk away and then you are off to anywhere in the city. Walking distance to everything in Sodermalm neighborhood, restaurants, market, bakeries, stores. Delicious breakfast. Hotel dining and bar has excellent service. Treated to an upgraded room with a great view. Best tasting water straight from the water faucet. Fresh and clean space!! Highly recommend!
After snowfall
Local bakery
Nobel Prize Museum
Holiday season lights
Stayed 2 nights in Dec 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
Excellent hotel, would definitely recommend. Really friendly and helpful staff, a great breakfast and good location, right across from the station and walking distance to Gamla Stan.
Stayed 2 nights in Nov 2019
Response from Janina on 11 Nov 2019
Thank you Tom for your excellent review. It warms our hearts to read this. We're so happy you liked it here, and we hope to see you again soon :) Take care! Best Wishes, Janina, Front Desk

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for comfort with super helpful friendly staff .great breakfast .Location was perfect with a close tube stop and within walking distance of the lovely shops and delicious restaurants of Södermalm .highly recommended
Stayed 2 nights in Oct 2019

10/10 Excellent

Christoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and great location close to metro , restaurants
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is stylish and visually impressive, particularly the lounge and restaurant area. Our guest room was clean and comfortable, but a bit small. The bathroom is uncomfortably tiny and there is not enough barrier around the shower so the entire floor gets wet. The lounge staff was somewhat snooty and inattentive. We checked out before breakfast hours and were told that we would have to-go bags with some edibles. However, they were not prepared for us as promised which was disappointing.
Stayed 1 night in Sep 2019

10/10 Excellent

Joy, Pemaquid, Maine USA

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the "funky vibe" and quiet graciousness of the atmosphere. Staff was amazing! Breakfast superb. Nice piano entertainment one evening. Americans not used to such tiny bathrooms! Also, despite having mezzanine floor to myself(😁😁), missed having window to open! Would highly reccommend, as will my daughter for guests who visit her there!
Stayed 4 nights in Sep 2019

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel but maybe not for biz travelers
The good: The staff was wonderful. The housekeeper was above and beyond friendly and helpful and the manager immediately reached out after I responded to an Expedia survey with vouchers for 20% off at the restaurant. The breakfast spread was terrific and varied, and there was an espresso machine available the rest of the day for free use. The neighborhood was charming and within walking distance of everything we wanted to see or do. The less good, based on our being two people on an extended business trip: - Internet was too spotty to rely on, a problem for business travelers such as us. - I wish we had realized that the "standard" double was so small and minimally appointed. The room was tiny - we had to take turns walking around the bed - and literally without a surface or dresser on which to put our clothing (my boyfriend put his under the bed and I used the only chair in the room). There was neither a refrigerator nor tea kettle – items we are used to having to make business travel more comfortable and affordable. We were forced, instead, to eat all our meals in restaurants, an unexpected inconvenience and expense.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is slightly different in style which was lovely. Helpful staff, great location in Sodermalm and good breakfasts
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel! Loved the interior, staff were friendly and helpful. Room was really tasteful and beds comfortable. The best part of our stay was the breakfasts! Fantastic choice. Would highly recommend!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were an eco-friendly location. The staff at the front desk were very kind and friendly. They also offered luggage storage which was very helpful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
I had a wonderful stay at Glashus. The room is small and efficient. The bed was comfortable and warm. The neighborhood has lots to do with sever train stations nearby. The breakfast was perfect and the decor in the lobby is very aesthetically pleasing.
Stayed 2 nights in Jul 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is in an excellent location, beside an underground station and there are plenty restaurants nearby. The rooms are cleaned daily and the beds are comfortable. Other guests have commented on how small the rooms are with no wardrobes nor rails to hang clothes but if you are only staying a few days this is not a problem. However the lack of air conditioning is- it was around 24 degrees when we were there and the bedroom was uncomfortably warm. We think the hotel should provide fans because even with the window wide open it is difficult to get the room cooled down. Liked the quirky decor and there was a reasonable choice for breakfast.
Stayed 4 nights in Jun 2019

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

CHUN FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Stayed 3 nights in May 2019

10/10 Excellent

Tenley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an amazing city
The hotel was terrific! Staff friendly, amazing breakfast, convenient.
Stayed 4 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

jens, Los Angeles us

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location atmosphere great staff funky bar
Stayed 1 night in Apr 2019