史托克聖十字架SPA 酒店 | 每晚可低至 HK$774

「Hot tub could have been warmer. 」

「My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

「On the positive side, communication was excellent with quick replies via WhatsApp. The bed was very comfortable, the room (Parisian Garette) looked cosy, and the nearby café had friendly staff and nice cakes - pastries cold though. Unfortunately, there were many small issues that negatively affected the stay. The pizzeria, café, and spa are advertised as hotel facilities but are actually separate businesses, which feels misleading. The Wi-Fi was advertised as 25+ Mbps but only reached around...

「The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

「Room was great. Staff were all very accommodating. Zara is a rock star!!!」

「Room very clean and comfortable, polite staff, good gym」