「1st, the hotel is no reception, only provide an video call reception at lobby but not at room. It is inconvenience for guest to go down lobby if any query on services.
2nd, the hotel safety is concerned. The room door password is the last 4 digits of the guests mobile number. it isn’t allowed guest to change the password. Moreover, no password is required for lift going to rooms floor. Any one can easily go in the hotel without supervision.
3rd, the reception services needed to improve. I...
「1st, the hotel is no reception, only provide an video call reception at lobby but not at room. It is inconvenience for guest to go down lobby if any query on services.
2nd, the hotel safety is concerned. The room door password is the last 4 digits of the guests mobile number. it isn’t allowed guest to change the password. Moreover, no password is required for lift going to rooms floor. Any one can easily go in the hotel without supervision.
3rd, the reception services needed to improve. I...
Yuk Chun