Suffolk Family Hotel

"Clean and nice staff, have stayed a few times. And will do again. "

"Very convenient access to town centre, limited parking at hotel but plenty in carpark over the road. Rooms was clean and well presented. Good choice at breakfast "

"In major need of gentrification. Breakfast was okay but would benefit from a second coffee machine to prevent large queues from building. "

"Experience let down by breakfast service unfortunately on both mornings of a 2 night stay. I did receive a phone apology at least but now very unlikely to return with so many alternatives available in the area."

"Breakfast was quite good, nice pastries and yoghurts. Room was pretty simple. Bathroom could’ve been cleaned a bit better before arrival and the loo flush kept breaking so was a bit flimsy."

"Nice clean tidy room"

"I had a really positive stay. Every member of staff I met was super friendly and welcoming, and check‑in was smooth and informative. I also really appreciated them keeping my medication chilled in their fridge without any hesitation. The room was clean and had everything I needed for a comfortable stay. The location is very convenient, with shops and places to eat just a short walk away, and the free parking made things even easier. Overall, a pleasant and hassle‑free experience that I’d happily repeat."

"Very friendly staff. Rooms are very clean. Breakfast needs a little bit of upgrading. Scrambled eggs are sitting to long and then becomes very dry. Should always be ready to remove if eggs are no longer fit to eat. Dinner was good. I think more needed to add to menu. "

"Breakfast was good staff welcoming "