Sultans Surf Spot Hotels

"Such a wonderful resort! Staff and rooms and amenities were superb. Had a blast and I thank everyone for making my stay a memorable experience!!!! Thank you!"

"Airport pick-up was really efficient as was check-in. All staff in the hotel were very friendly, professional and helpful. Room had everything that you need for a stop over - TV, minibar, aircon. The room, bed and duvet were on the small side. It was very loud outside throughout the night, however part of this was due to the extra prayer calls during Ramadan. The rooftop restaurant had very good food and very good service, for a very affordable price. "

"Nem transport fra lufthavn til Bandos - ideelt for 4-5 dages ophold. "

"Great for family resort with variety of great food in the all inclusive package. Lots of activities to keep you busy throughout the day. Open up late bar compare to other resorts, lots of shows, games and things to do. The only thing that i did not like was the minimum of 6 people for the excursions, snorkeling and fishing (they canceled ours cause there was not enough ppl, apparently everyone was at the pool 360 bar drinking lol). Overall we had a great time and would definitely go back again. Thank you to all the bartenders they were great. Ooo and i forgot to mention the underwater restaurant Only Blue, staff was amazing, food was awesome and the atmosphere was at a top level. Thank you "

"Our stay was a NIGHTMARE , made worse because we have had no apology from the hotel, verbal , written or compensation for what happened . We booked the Ocean View Suite and indeed on checking in it seems great , however later the bathroom started leaking water and it was the worst sewage smell we have ever smelt , spreading throughout the whole room .. Then at around mid night the power failed in the room , we were worried both about Hygiene and also getting and Electric Shock with the water everywhere in the bathroom. We had to beg to get another room obviously we could not stay there, we could hardly breath the smell was so bad . Initially however the reception staff said there was no other room available , we insisted and then after some calls we were found another room in sister hotel , It took almost to 2am to get sorted in the other room, The other room was tiny and extremely noisy in the front of the hotel and almost on top of a busy road. We didn't sleep. We complained at the time and also afterwards about what happened and also via hotels.com, who has tried non stop to speak with the hotel management , with no success. Management wont answer Hotels.com. You will understand that we would not of expected to pay the full price for the Ocean suite when we never had it and indeed the experience we went though. It is unbelievable we never even had an apology in any form. We strongly suggest you book elsewhere this management does not care about its guests "

"Since our arrival, we have encountered several significant discrepancies between our booking and the actual experience provided. First, although we booked an all-inclusive package, we were informed upon arrival that we are required to pay for any food items or drinks left unfinished from the menu. This contradicts the standard understanding of an all-inclusive agreement. Furthermore, we were moved to an Ocean View Villa rather than the Sunset Beach Villa we specifically reserved. Most concerning is the safety and transparency of the resort. On arrival, we were asked to sign a liability waiver stating that the resort would not be responsible for our safety. This is particularly alarming given the high presence of bats throughout the island. Given these misleading terms and the request to waive basic safety responsibilities, I am deeply dissatisfied with this experience"

"I don’t even know where to start: every single detail was incredible. From the team, who is just unbelievably amazing and made our stay unforgettable to the island itself, beautiful and magical. Top class food everywhere - breakfast, beach menu, dinner options - still dreaming about each place and each dish we tried. But most of all - Kuda Huraa team - they made our holidays truly memorable. "

"Very nice island and the best service."

"Amazing Villa over the water. Fantastic resort. Extras v expensive. "