Summit Estates hotels in Big Bear Lake

"This location uses photos of other neigheiboring facilities miss representing their location. There is no pool, especially not with slides, there was no breakfast like stated in the purchase of the room, there was a fire hazard in the room with how close the bed was to the fireplace, you could not even walk to the bathroom without stepping over the fire mantle, the "fold out couch" was actually a footon. The staff made no effort to correct a miss booking and stuck us in a tiny room, the only communication with them was over text and they never responded or resolved anything. The road is loud and right next to the property making it sound like it's next to a highway, there was no bar like stated and the "playground" was a safety hazard (they also show photos of a playground not on their site). And last how hard is it to have blinds that actually block light on the windows, we had zero chance to sleep in due to the room not being able to be closed up. The room at the very best was worth $50 a night and I'd hesitate to pay that. This was on of the shottiest "vacation resorts" I have ever been to. Would not recommend, go to one of the other ones in the area."

"The Club was wonderful! Super nice, quiet, gated. There were semi-private garages. I think it may have been condos at one time. The price was the same as a hotel for a two bedroom, two bath suite. But it was more than a suite. It was like a small apartment. There was a private balcony and a full kitchen. Everyone was super helpful. Nick was very nice at check in."

"Love this hotel! Location perfect! Ambiance was excellent and staff are very accommodating! Would definitely recommend!"

"Room we had was a little out of date there are rooms that have been updated and are really nice , the carpets need a really good deep cleaning as they are old but views were beautiful staff was pleasant . Place is decently priced and grounds are well kepted . Location is close to town and other attractions. We had a loft in our room i do wish they had put a pullout up there as my kid would of loved sleeping up there as it has more privacy than the pullout couch in the livingroom. Overall was a great stay . "

"Property was very nice, the only issue was that we could hear next door guest in the middle of night fighting, screaming. It felt like walls are too thin. Other than that all was good!! Property is very clean and pretty"

"Closeness to the Village was great!"

"No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again."

"The staff was excellent in their recommendations and taking care of us."

"It was quiet, clean, secure, safe & plenty of hot water for the tub!!! It was perfect & better than the pictures online. We will be back!"