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The One Hotel

3.0 star property
Hotel in Surat Thani with 24-hour front desk and restaurant

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Photo gallery for The One Hotel

Garden
Exterior
Meeting facility
Outdoor dining
Family dining

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Superior Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Bidet
Minibar
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Bidet
Minibar
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Studio Suite

1 bedroom, premium bedding, Select Comfort beds, minibar

Family Studio Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
  • 570 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed and 3 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Bidet
Minibar
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Superior Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Bidet
Minibar
  • Sleeps 3
  • 2 Twin Beds
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About the area

Map
118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400

What's nearby

  • Surat Thani School - 10 min walk - 0.9 km
  • Surat Pittaya School - 12 min walk - 1.1 km
  • Surat Thani Night Market - 14 min walk - 1.2 km
  • Bandon Pier - 16 min walk - 1.3 km
  • Surat Thani City Pillar Shrine - 19 min walk - 1.6 km

Getting around

  • Surat Thani Station - 27 min drive
  • Surat Thani (URT-Surat Thani Intl.) - 37 min drive

Restaurants

  • ‪เหรียญชัยพรีเมียม Reanchaipermium - ‬16 min walk
  • ‪น้ำเต้าหู้สี่แยกการุณ - ‬11 min walk
  • ‪Bloom - ‬7 min walk
  • ‪พี่เริญ ข้าวต้มโต้รุ่ง - ‬3 min walk
  • ‪Square - ‬10 min walk

About this property

The One Hotel

Hotel near Central Plaza Suratthani
You can look forward to a garden, laundry facilities and a business centre at The One Hotel. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a bus station shuttle and tour/ticket information
  • Luggage storage, a 24-hour front desk and a banquet hall
Room features
All 109 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, daily housekeeping and phones

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: THB 100 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a nature reserve

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 350.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 100 per person
  • Rollaway bed fee: THB 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

One Hotel Surat Thani
One Surat Thani
The One Hotel Hotel
The One Hotel Surat Thani
The One Hotel Hotel Surat Thani

Frequently asked questions

Is The One Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The One Hotel?

Self-parking is free at this property.

What time is check-in at The One Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at The One Hotel?

Checkout is at noon.

Where is The One Hotel located?

Located in the heart of Surat Thani, this hotel is within a 15-minute walk of Suratthani Vacational School, Surat Pittaya School and Thaksin Hospital. Surat Thani Night Market and Muang Surat Thani School are also within 1 mile (2 km).

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The One Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 14 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thassanee

Stayed 2 nights in Mar 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service

The One Hotel - OK for a one night stay

Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2020

2/10 Terrible

Kazuhisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルのマニアルを見てにみたい。

室外から施錠出来ず外出時バツク持ち出かけ不便だつた 　部屋は補助鍵、2個有り一応安心しました。 シャワーにブース(カーテン)なく使えなかった、床全体が濡れ、トイレ、洗面器が使え無くなる。 トイレツトペーパー無い、BoXは有り(忘れた--かも 　まだ、ありますが　この位にします。
Stayed 1 night in Nov 2019

8/10 Good

uthai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Pascal

Liked: Staff & service, room comfort
Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

สะดวก ใจกลางเมือง

สะดวก หาง่าย

6/10 Okay

Verified traveller

Disliked: Room comfort

Solides Hotel

- Nettes Personal - Frühstücksbuffet sehr gut für den Preis - Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand - Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben) - eher nicht so die Touristengegend - Preis ist völlig okay - integriertes Restaurant - Duschstrahl ist wie aus einer Miniwasserpistole

8/10 Good

Taning, Nakhon Si Thammarat

Liked: Staff & service, room comfort

Good Budget Hotel

I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition. The staff is very nice. Recommend for budget traveller.

6/10 Okay

KAZUYA

Reasonable price

It is convenient to city center and night markets. Spacious room. Only cons is shower.Anyway very reasonable stay.Satisfied.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Sawitree, Bangkok

Liked: Staff & service, property conditions & facilities
ห้องพักโดยรวมสะอาดดี แต่ห้องที่เข้าพักไฟห้องน้ำไม่ติด โรงแรมตั้งอยู่ในเมืองสะดวกแก่การเดินทางค่ะ

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Nicholas, San Francisco

Liked: Cleanliness, staff & service

Cheaper Option Near the Transportation Hubs

I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too. The front desk staff is not too great at English, but they're nice. This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night. Some light comes through the door from the hallway. You can thus also hear noise from there too. The light above the sink didn't work. I didn't bother to try to have it fixed. The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.

4/10 Poor

Alyson, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, shame about the karaoke bar

I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice. The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet. The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Für eine Nacht in Ordnung....

Auf der Durchreise nach Bangkok verbrachten wir eine Nacht in diesem Hotel und nutzten es als Ausgangspunkt zur Stadterkundung. Es liegt recht zentral und gut erreichbar, sowohl vom Hafen als auch Richtung Flughafen. Die Sauberkeit des Zimmers ließ leider stark zu wünschen übrig (alte Pflaster im Waschbecken, dreckige Badvorleger, diverse Haare auf Boden und Waschbecken). Die Zimmerausstattung war einfach, aber für eine Nacht vollkommen ausreichend, Klimaanlage war vorhanden. Das Personal war freundlich und hilfsbereit, englische Verständigung war gut möglich.

10/10 Excellent

Natasha, Campbell River

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.

6/10 Okay

Vanesa

Disliked: Property conditions & facilities

Se podía mejorar

El lugar está cerca de la estación. El problema que aún teniendo una habitación con insonorización hay un bar karaoke cerca, hasta la 01:00 de la madrugad fue imposible dormir. Parecía que estaban en la habitación de al lado. La habitación es grande y cama cómoda. Pero algo anticuado

8/10 Good

Uthaiwan

Liked: Property conditions & facilities, room comfort
โดยรวมถือว่าดีค่ะ ทั้งห้องพักและบริการ

6/10 Okay

Jirawan

Liked: Cleanliness

6/10 Okay

Cheng Seang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort

โดยรวมชอบ (ไม่ถือสา แต่ว่ารู้สึก)

ท่อระบายห้องน้ำในห้องพักมีกลิ่นแรง กลางคืนเสียงเพลงดังจากร้านอาหาร โดยรวมแล้วการเดินทางสะดวก สิ่งอำนวยความสะดวกบริเวณรอบโรงแรมมีเยอะ (วันเช็คเอาท์พนักงานไม่ได้คืนค่ามันจำกุญแจให้ เราก้ลืม)