4/10 很差
fahtima
与家人出行
2025 年 7 月 28 日
满意：客房舒适度
不满意：员工和服务，清洁度
Horrible treatment
I just got SEVERELY OVERCHARGED , TREATED BAD AND THE RULES SAID THE ROOM WAS SUPPOSED TO BE CLEANED EVERY 3 DAYS they never came to even ask. I was there over 3 days never got no service. I ordered room service 2 times a day and never once came to get the tray. But they ran up there to bring them and double charge me. These folks charged me 100 zoltys for a burger with no onions because im severely allergic to them. When he came back he said he wasn't recooking it because i translated bad. What the heck you run a business and tell a great paying and super tipping customer that. Oh yeah i called the kitchen when they messed up and they hung up on me. Shame. Hotel customer service is TERRIBLE . BUT THE MAN THAT WORKED UNTIL 7AM. HE WAS SO NICE AND HELPFUL THINK HIS NÀME ardel.
fahtima
2025 年 7 月入住 1 晚