Pan Pacific Suzhou

4.5 star property
Riverwalk Suzhou hotel in Suzhou Old Town with 3 restaurants

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Pan Pacific Suzhou

Photo gallery for Pan Pacific Suzhou

3 restaurants, breakfast, lunch, dinner served; international cuisine
Garden
Land view from property
Down duvets, minibar, in-room safe, blackout curtains
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Pan Pacific Suzhou

Reviews
8.8

Excellent

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Suzhou.

Popular amenities

  • Spa
  • Breakfast available
  • Pool
  • Free WiFi
  • Gym
  • Laundry
The price is HK$625
Price available on 2024/04/06

Your area essentials

259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007
  • Popular LocationShantang Street5 min drive
  • Popular LocationSuzhou Museum5 min drive
  • Popular LocationHumble Administrator's Garden5 min drive
  • AirportSuzhou (SZV)37 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Premier Twin

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

Premier King

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Family Triple Room

cleanliness

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Family Two Bedrooms

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Premier King

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Large Single Bed

Premier Balcony King

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 388.00 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King

cleanliness

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

cleanliness

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

Premier Balcony Twin

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 388.00 sq ft
  • Sleeps 3
  • 2 Large Single Beds

Premier Balcony Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Blackout curtains
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
  • 689 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Deluxe Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Blackout curtains
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Suzhou

Pan Pacific Suzhou is located in Suzhou Old Town, a neighbourhood in Suzhou, and is near a metro station and on the riverwalk. Shantang Street and Suzhou Museum are two other places to visit that come recommended.

What's nearby

  • Pingjiang Street - 4 min drive
  • Shantang Street - 5 min drive
  • Suzhou Museum - 5 min drive
  • Humble Administrator's Garden - 5 min drive
  • Hanshan Temple - 9 min drive

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • 清华酒楼 - 8 min walk
  • AVANTI Restaurant - 4 min walk
  • 江南公社 - 6 min walk
  • A+ a休闲食品 - 4 min walk
  • 高原红茶酒吧 - 3 min walk

About this property

Pan Pacific Suzhou

Hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or hydrotherapy. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and a poolside location. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court and express check-out
  • Ping pong, luggage storage and smoke-free property
  • A billiards/pool table, wedding services and meeting rooms
Room features
All 336 rooms include comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 128 for adults and CNY 64 for children
  • 3 restaurants
  • Room service available

Restaurants on site

  • 萃英园全日餐厅
  • 海天楼中餐厅
  • 吴宫瑞面

Things to do

  • Billiards/pool table
  • Fitness centre
  • Golf driving range
  • Indoor pool
  • Lifeguards on-site
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (12917 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Hydrotherapy
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 258.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 15 July to 30 September
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Suzhou Hotel
Pan Pacific Suzhou
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 6 Apr 2024 start from HK$624.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available from 1:00 PM to 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Checkout is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this golf hotel is 2.8 mi (4.6 km) from Shantang Street, and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

Pan Pacific Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 321 reviews" "
Rating 8 - Good. 95 out of 321 reviews" "
Rating 6 - Okay. 34 out of 321 reviews" "
Rating 4 - Poor. 13 out of 321 reviews" "
Rating 2 - Terrible. 1 out of 321 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and delicious breakfast buffet
Stayed 2 nights in Feb 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

6/10 Okay

Lan

The rooms we had were noisy and mine had an old carpet smell. This hotel is due for a renovation and upgrades.
Stayed 15 nights in Nov 2023

8/10 Good

Rong, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landscaped SuZhou style garden, very relaxing, staff was friendly and accommodating. The only negative we encountered was poor air conditioning performance. Not cooling the room at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

Zi Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front porter was extremely friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Jun Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historical and pretty hotel. Impressive service too!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

fatiha

Liked: Cleanliness
The hotel is beautiful and unique . Far from the downtown. No room service and very limited foreign langage speakers among the staff.
Stayed 2 nights in Jun 2023

8/10 Good

Nic, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I got was a bit old and need some refurbishment. But the building itself is gorgeous. Value for money.
Stayed 1 night in Sep 2019