佛羅倫蒂娜別墅酒店是否設有泳池？

是，此住宿設有室外泳池。

佛羅倫蒂娜別墅酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶寵物入住 (總數上限為 3 隻)。此住宿收取每隻寵物每星期 EUR100 費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

佛羅倫蒂娜別墅酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

佛羅倫蒂娜別墅酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：22:00。延遲入住服務限時提供。

佛羅倫蒂娜別墅酒店位於哪裡？

此別墅位於聖文森特，距離長廊、蓄水池和格里馬尼城堡僅幾步之遙。步行 5 分鐘即可到達聖母領報教堂和聖凱瑟琳教堂。

佛羅倫蒂娜別墅酒店聖文森特區

Q: 佛羅倫蒂娜別墅酒店是否設有泳池？

是，此住宿設有室外泳池。

Q: 佛羅倫蒂娜別墅酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

2/10 很差

真實旅客

2019 年 6 月 6 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

DISASTER! NIGHTMARE!

I don’t even know where to begin! Do not book this villa! Long story short, tried to confirm this reservation and make contact a few days before arrival. Phone number on confirmation out of service. EMailed, with no response. Arrived at the address on the confirmation directions to find it did not exist. Tried finding it, and through detective work miraculously found it in THE NEXT VILLAGE 7 km’s away by looking at the maps on other booking sites. Arrived (within the check in time), and no one there. Seemed deserted. Did not look like the pictures. Sent emails, and waited for 2 hours with no response and no one in sight, and finally gave up and found other last minute accomodation. 2 days later (the day we were due to check out), we received an email from the property manager telling us that Expedia booked the wrong villa and there was an error in the system. In the meantime, I tried calling Hotels.com (on my holiday) multiple times to rectify this and get my money back and was given zero support. I emailed, and called, and my calls were all dropped. No response to emails, no calls back. We wasted an entire day of holidays, and it was a very stressful and draining situation. We also incurred additional costs by using data. The lesson here is to never book anything that doesn’t have reviews. There is something very sketchy about the whole scenario. I have been a loyal Hotels.com customer, but will think twice about using them due to the dismal, nonexistent customer service.

於 2019 年 5 月住了 2 晚

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佛羅倫蒂娜別墅酒店

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