Front of property

Reviews of Quality Inn Swan Hill

4 out of 5
Quality Inn Swan Hill
396-398 Campbell Street, Swan Hill, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 205 reviews" "
Rating 8 - Good. 83 out of 205 reviews" "
Rating 6 - Okay. 20 out of 205 reviews" "
Rating 4 - Poor. 5 out of 205 reviews" "
Rating 2 - Terrible. 0 out of 205 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great welcome from Mick upon arrival, very friendly and full of great advice about the Town, where to eat - where to get the best coffee - what to see or do while I was there. The Room was very tidy, comfortable, and was looked clearly looked after. Comfortable bed and pillows. Next time Im back will have no problems staying again.
Stayed 1 night in Dec 2023
Response from Swan Hill Team on 18 Dec 2023
Thank Tim for your kind review. It was a pleasure having you stay with us.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Team Swan Hill on 13 Nov 2023
Thank you, Craig, for your kind review. Our staff are committed to giving our guests the best possible stay at all times. We appreciate your time and hope to have you stay again.

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Swan Hill Team on 6 Nov 2023
Thank you, Lesley, for your kind review.

10/10 Excellent

Frank

Stayed 1 night in Oct 2023
Response from Swan Hill Team on 6 Nov 2023
Thanks Frank for such a great review.

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, and great location
Stayed 1 night in Oct 2023
Response from Swan Hill Team on 6 Nov 2023
Thanks Maria for the great review.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beauty
Excellent motel with good sized room, very clean. Its conveniently located within a short walk of places to eat, drink etc. Would definitely stay here again.
Stayed 3 nights in Sep 2023
Response from Swan Hill Team on 6 Nov 2023
WOW Gerard, Thank you for such a excellent review.

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Swan Hill Team on 6 Nov 2023
Thanks Jennie for your honest review.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Bronson

Business traveller
I recently stayed at the Quality Inn in Swan Hill and found it to be quite average. While the rooms were clean, I couldn't help but notice that they were also quite outdated. The decor and furnishings seemed to belong to another era and could definitely use a modern touch. In terms of things to do in the area, I found that there wasn't much to see or explore near the hotel. It may be suitable for a short stay if you have specific business in the town, but if you're looking for attractions or activities, you may be disappointed. On the positive side, the staff at the hotel were friendly and accommodating. They were happy to assist with any requests I had during my stay. The cleanliness of the rooms was also commendable, as there were no issues in that regard. If you are not too concerned about having modern amenities and are simply looking for a basic, clean place to stay, then the Quality Inn in Swan Hill may be suitable for you. However, if you desire more updated accommodations and a lively surrounding area, you may want to consider other options in town.
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly co-operative Receptionist.
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfy beds, clean, modern
Stayed 1 night in Jun 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated very pleasing decor. Loved the Chromecast TV.
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2023

8/10 Good

Timothy, Warrnambool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, friendly helpful
Stayed 1 night in Apr 2023

4/10 Poor

Trine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A typical country inn, but the mattress was saggy, old and hard. They provided the thinnest towels and only 1 washer and 1 hand towel for 3 people for 2 nights. The bathroom has pubic/back/chest hair in all the corners and the coverlets all had visible stains. There are so many motels on this street, try another one.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ease of check in and friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel was one of the best that we have stayed in while travelling around Australia.
Stayed 3 nights in Mar 2023

8/10 Good

George

Stayed 1 night in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great Foxtel options.
Stayed 2 nights in Mar 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hoping that the restaurant would be open, but it wasn't
Stayed 1 night in Feb 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Leonie

Stayed 1 night in Jan 2023

10/10 Excellent

Matt

10/10 Excellent

Kiarna

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very lovely stay. Only issue we had was the carpet really needed a clean. We found we had black all over the bottom of our feet after walking barefoot in the room. Could use a sink to be able to wash up in and also a little more baby proofed as all furniture had glass tops and sharp corners. Other than that we felt comfortable and safe.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very comfortable and convenient location.

10/10 Excellent

Ingrid

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has got the best beds i have slept on
Stayed 1 night in Nov 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What didn't you like? Nothing we didn't like. What did you like? Convenient location, fair price, comfort.
Stayed 2 nights in Sep 2022

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
in town
Stayed 2 nights in Aug 2022

6/10 Okay

Jo

Business traveller
Liked: Cleanliness, staff & service
Could hear television from next room and when they used the bathroom.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk into town, very friendly staff
Stayed 2 nights in May 2022

10/10 Excellent

STEPHEN

Stayed 1 night in Apr 2022

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, clean,ample parking, close proximity to main town and attractions. Would highly recommend. Rang up Quality Inn and got another day extension which I was not getting through Hotels.com.
Stayed 1 night in Apr 2022

10/10 Excellent

rohan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Leashelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Grounds neat and tidy. Great location. Very quiet
Stayed 2 nights in Jan 2022

8/10 Good

Jennifer

Liked: Property conditions & facilities, room comfort
We stayed two nights room wasn’t serviced. Had to kill a giant spider in the shower.
Stayed 2 nights in Feb 2022

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean staff nice and friendly also. Walking distance into town
Stayed 3 nights in Feb 2022

8/10 Good

Robin

Liked: Staff & service
Stayed 1 night in Feb 2022

8/10 Good

William

Liked: Cleanliness
Good for a quick stopover
Mix up with booking system ....but I had my copy of confirmed details and it got sorted. Room on main road frontage but not much traffic till early morning .Basic facilities typical for style and fine for a quick stopover .
Stayed 1 night in Jan 2022

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Clean
Stay for work. Good clean motel
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable but dated fit out.
Stayed in the two bedroom apartment. Comfortable but no real kitchenette and second bedroom does not have aircon.
Stayed 1 night in Jan 2022

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay, the room was clean and the staff were friendly. The only thing they could have a plate with a knife to go with their toaster.
Stayed 2 nights in Jan 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet & cool
Stayed 1 night in Dec 2021

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MARTIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
Clean room, friendly staff. Awesome Breakfast!
Stayed 1 night in Oct 2021
Response from Graeme on 17 Oct 2021
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021