Lovely old colonial area hotel. Everything works (heat, hot water, gym etc) but it’s just a bit dated. Excellent service. Grounds are beautiful. Great detail to security.
Jose
2025 年 1 月入住 3 晚
6/10 一般
Ahmed
与家人及幼儿出行
2024 年 12 月 25 日
满意:住宿条件和设施,员工和服务
The food they served was pretty average
Ahmed
2024 年 12 月入住 1 晚
10/10 超赞
Sohaib,flushing
与家人及幼儿出行
2024 年 8 月 19 日
满意:员工和服务、服务设施、住宿条件和设施
The hotel was overall a good place to stay with comfortable amenities, but I did encounter some bats and mosquitoes during my visit. This was concerning enough that I decided to check out earlier than planned. While the stay was pleasant, the presence of these pests impacted my experience.
Sohaib
2024 年 8 月入住 3 晚
10/10 超赞
Jose
团体旅客
2024 年 1 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful rooms in a former palace. The grounds and buildings are lovely. The service is very good. The breakfast buffet is not as good as similar hotels in larger cities, but still very good. The a la carte menu is better than the evening dinner buffet. Over all, a great experience.
Jose
2023 年 12 月入住 5 晚
10/10 超赞
Vesna
团体旅客
2023 年 12 月 26 日
Vesna
2023 年 12 月入住 5 晚
10/10 超赞
Rahul
团体旅客
2021 年 8 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
PEACE, HOSPITALITY AND PRIVACY
I LOVED THE HOSPITALITY OF THE PEOPLE OF SWAT, AND STAFF OF SERENA WAS THE MOST AMAZING HOTEL STAFF I HAVE EVER EXPERIENCED.
YOU WILL JUST HAVE A RESPONSE AS "YES" FOR EVERYTHING.
WOULD HIGHLY RECOMMEND TO NEW COUPLES FOR A PEACEFUL QUALITY TIME WITH BEAUTIFUL ENVIRONMENT AND SUCH FRIENDLY PEOPLE AROUND.
MEET A GEM OF PERSON, FAZAL SAHAB, ONE OF THE MOST SENIOR EMPLOYEE OF SERENA SWAT.-0xvc
Rahul
2021 年 8 月入住 2 晚
10/10 超赞
Muddassir
与家人出行
2021 年 7 月 13 日
满意:住宿条件和设施
Excellent stay
Amazing facility . Staff was very courteous and friendly. Service was good. Rooms were spacious and clean
Muddassir
2021 年 7 月入住 1 晚
10/10 超赞
Humaira
商务旅客
2021 年 6 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was very cooperative
Humaira
2021 年 6 月入住 1 晚
6/10 一般
真实旅客
与配偶出行
2021 年 3 月 30 日
满意:员工和服务,清洁度
Staff was very curteous and welcoming. Never gave us a reason to complain. We were upgraded when the hotel got to know of our discontent with the room. Its an old property and I agree it needs to be preserved but Serena must work on the ameneties and the overall condition of rooms and the bathrooms. Due to high traffic congestion in the area, it might not be the ideal place to stay if you intend to explore swat.
真实旅客
2021 年 3 月入住 2 晚
8/10 还可以
RehanJ,Toronto
团体旅客, 商务旅客
2019 年 11 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is very centrally located, is a historical building dating back to early years of Pakistan. Building is Old but well kept. Staff is very friendly and service is courteous. The only thing requires change is the Tvs which I guess they are working on. Breakfast is nice has a lot of variety. Will visit again for sure.