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"The hotel is a very convenient place. It is near the bus stop from the train station and restaurants. There are some stores nearby, such as Lidl and Coop. I would recommend it to your family or friends."

"yes excellat hotel, service facilities and staff"

"Modern, lovely and family friendly hotel Right across from main station Most places are within walking distance Free coffee and water whole day long in lobby is a nice touch (especially in the cold winter season) Check in and check out was very quick and staff were all very friendly and welcoming Elevators were very new and fast Room was as advertised, spacious and new 2 bathrooms with 1 toilet was clean and modern. Water pressure was good A fridge in room might have been more helpful Beds were very comfortable Sofa bed however needs a mattress change perhaps.. sunken in already 2 TVs (one in bedroom and one in hall) Good selection of English channels Breakfast was the best we have had in Europe Fantastic variety and great food Will definitely stay there if visiting St Gallen again "

"Staff was so friendly, hotel was so convenient, buffet is by far excellent compared to others. Will definitely come back again next time."

"It was a great experience including staff, amenities and breakfast. We will definitely come back!"

"Lovely accomodation and staff! Breakfast was good. Bus's free with your stay so made getting around very easy and convenient. We also really enjoyed the Eiger Grill. "

"Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend."

"We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean."

"One of my best experiences. Friendly staff, cozy and clean room with a spectacular mountain view. The only drawback was the steep streets leading to the property, but the vehicle they provide for guests made our stay much better. I would definitely return to this charming hotel."