Sylva Spa Hotel

"I give my hotrl room a 1 star this time. This so called two queen bedroom, non-smoking room 1048. This room has to have the worst beds in the entire hotel. I stay at this hotel alot. My normal King room on either four sides of the hotel. However,; my last stay room 1048 was horrible. The beds were awfully hard and not leveled. The pillows caused me a headache each day. The room on the Creek side is a little nicer than SOCO dide. However; Creek side is getting worn out and an outdated look. "

"Not So Good: The workout room was disappointing. The treadmill was out of order. The elliptical machine was not working. Would light up and then stop when started. The floor needed to be swept. The hotel did seem a bit worn and dated in wall coverings and furnishings. Porch door was a bit unstable - felt like it didn't shut / lock well. Good: The hotel was clean. Beds were comfortable. The river view is lovely. The rushing sound of the water, the mist rising on a cold morning . . lovely."

"They charge your credit card a $100 "incidentals" fee!! Without telling you! For a 1 night stay, how could i possibly need $100 for incidentals? Absurd! An egregious practice. Will not be staying here again."

"We stayed here and it was very convenient for us. We were there for the casino, FYI they offer free shuttle to the casino until 1 a.m.! Easy check-in, easy check-out and the staff was amazing. Thank you! Definitely staying here again. "

"The room was clean, staff were friendly and helpful and the location is great!"