「I am writing to express my deep disappointment regarding my recent stay at your hotel. Having stayed with you several times over the years, I always considered it a decent place to stay. Unfortunately, that is no longer the case.
We booked a room for 16 days, but due to the poor conditions, we were forced to check out early. During the 9 days we actually stayed:
- Towels were changed and garbage was taken out only three times.
- The bed sheets were never changed, and the room was never...
「This is not a hotel you want to take your wife to. It is okay for a man on his own but it did not meet my expectations. The staff was friendly. Check in was slow and tedious since I had booked through Hotels.com. The total cost was more than quoted because they charged a service fee for using a credit card. The room itself was clean but the carpet was dirty and the sheets were dirty on one of the two beds. We were supposed to have a room with a queen bed. 」
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