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"Amazing stay at this hotel. The onsen is very picturesque and the all inclusive aspect and food available was high quality. We also really enjoyed the massage chairs and ping pong. Exceeded our expectations."

"This ryokan was beautiful with a spacious room and great mountain views. The onsen was particularly nice with indoor and outdoor mineral baths, a cold plunge, and a sauna. There was also a private shower in our room if you aren’t interested in the onsen experience. The half board was good but served traditional local Japanese food - great for the adventurous eater but it may not be for everyone. Though I found enough familiar things to feel full at dinner and breakfast. It was a special place, great for relaxation but probably not appropriate for children. We wished we had more days there to soak in the natural surroundings and just relax. "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"I recently stayed at Komagane Kogen Resort Linx, and it was an absolutely fantastic experience! From the moment I arrived, the staff was welcoming and attentive, making check-in quick and seamless. The room was spacious, clean, and beautifully decorated, with a comfortable bed and all the amenities I needed. The view from the window was stunning, adding to the relaxing atmosphere. The highlight of my stay was definitely the hot spring. The onsen was well-maintained, with crystal-clear, soothing water at the perfect temperature. The serene setting made it the ideal place to unwind after a long day. There were both indoor and outdoor options, allowing me to enjoy the peaceful surroundings while soaking in the warm, mineral-rich water. Breakfast at the hotel was delicious, offering a variety of fresh and well-prepared dishes. The overall service was top-notch, and every staff member I encountered was polite and eager to help. If you’re looking for a relaxing getaway with comfortable accommodations and an amazing hot spring experience, I highly recommend Komagane Kogen Resort Linx. I will definitely be returning in the future!"

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"

"Perhaps be more flexible on check in time. It was drizzling n cold. We arrived at 14.10 but were not able to chk in as the staff said the room was not ready. Otherwise everything was perfect n highly recommend"

"Toilet is too small. My pee is out of target."