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"Clean and spacious room. Staff were helpful and welcoming. Breakfast was great but there were a lot of guests for such a big hotel and so a bit crowded during breakfast. Hot spring baths were a bit crowded too. Close to attractions, for instance, Karatsu castle is highly recommended, and lot of dinning options. A lot of shopping options too but they are sparse and easier to access with your own car. Parking was alright but a bit crowded as well."

"Clean and spacious room. Staff were helpful and welcoming. Parking was free and good enough. Need to contact staff when the main parking lot was full though. Buffer dinner and breakfast were excellent. But during golden week, there were a lot of guests and a bit crowded. The attractions were excellent but sparse and so the area was better to visit with your own car. During golden week, dinner and breakfast were not optional and that costed more than other period."

"Room 5th floor center of building. WiFi was 2 to 7 Mbps Wi-Fi download speed and 1 Mbps upload. Hotel front desk informed. Staff could not resolve issue. I tried 2 eSims (Docomo/KDDI) but building walls prevented use. Bed comfortable, refrigerator would not cool bottle so I would get ice from 2nd floor. 4 night stay and I was informed at check in no cleaning for 4 days…unless I requested. Hotel dated . There are other hotel options and I will choose differently next time in Sasebo"

"Clean room with nice view."

"Great hotel, like traveling back in time to Meiji era, beautiful turn if the century antiques, very convenient to Arita Pottery Fair"

"The hotel is right next to the train station, which is very convenient if you’re traveling around the area. The rooftop onsen is small but great for relaxing your muscles after a long day of walking. The breakfast is one of the best free breakfasts I’ve had, there are plenty of options to choose from. The staff were very helpful, they helped me figure out my luggage shipment."

"It was a very clean, modern room with a nice TV monitor a good channel selection"

"The beds are as hard as a rock."

"Staff was very helpful"