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"The hoteliers and staffs were all very kindly and friendly. Also the hotel was very clean and comfortable. It would be better if there was always an interpreter who is good at English."

"Enjoyed my stay thoroughly. Service staff are very helpful and speaks good English. Ms Yamamoto was very welcoming and warm towards guests and provided guidance and suggestions. Room condition - clean Air conditioning - good. Amenities in room - bottled water, kettle tea/ coffee sachets. Wifi - fantastic. "

"Overall an excellent onsen hotel. Spacious room and well-appointed onsen."

"The staff were very friendly and let me park my bike in front of the hotel for free. The lobby was full of interesting furniture and instruments so it had a nice atmosphere. Unfortunately my room smelled like a barn. I live in a house with tatami so I am used to the smell of tatami, but the smell in this room was overpowering. The toilet was noisy for a long time after a flush because water pressure for the room was low and it took a long time to refill the tank. The sink was also only giving a trickle. The onsen facility was well kept though. "

" 問題なし"

"There familymart just below the hotel until 10.30pm. The breakfast was good, hot spring is recommend "

"The room was clean, the staff was super friendly, restaurant buffet was great, ample parking."

"A beautiful hotel located very close to the harbour gate entrance to the park. Our room was spacious. The breakfast buffet, although a little pricey was great with so many choices and cuisine types. My only complaint would be that the parking is far away and the parking shuttle bus is not super convenient, especially if you have luggage or small children."

"It’s near the bustling streets is Sasebo but far enough away for a quiet setting. "