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"Service worth money"

"Incredible destination. Everything is so beautiful in the resort and well tought of. We loved the design, the view, the staff, the pools, the batida restaurant and its chef Francois is also really nice and delicious. The breakfast is so worth it, and we loved the happy hours durings weekdays. The spas and saunas were also a big add on (for free) and we were happy the resort accepts tattoos as there are many that don’t. The area around is not as luxurious but very safe and the grocery store is nice to cook a meal in your bedroom if you feel like it. Only thing to upgrade would be there was no equipment to do the dishes so we had to use hand towels. Also if you want to go to a restaurant outside you better reserve before as we were refused because of lack of place. Overall it was on of the most beautiful hotel we went to."

"新館のビューバスコンフォートというお部屋にしました。大きな窓ガラスからは、竹富島を望むオーシャンビューが広がり、海と空の変化をいつまでも見ていたくなります。"

"Very spacious. It’s not new but clean and well maintained. Room has bubble bath and face sheet too! "

"The hotel is beautiful and well located on the beachfront. We had a stunning view. The room was spacious, clean and beautiful. The only thing we were very disappointed in was the poor level of English in the reception area. It was painful and at times impossible to inquire about anything. They have a service app that was helpful with most things but when it wasn’t working or it wasn’t a simple matter and you have to go through reception it is very difficult. "

"デザインが開放的ですてきです。高層階にあるカフェから海まで一望できます。 何泊かした際には、簡易掃除、掃除しないことで割引を受ける選択肢があることも、非常にいいなと思いました。ビーチへのバスもあり、助かりました"

"はじめてのリゾートホテルで、勝手の慣れないこともありましたが、スタッフの方々がとても親切で、安心して滞在を楽しむことができました。シャトルバスのお迎えの方、運転手の方、受付スタッフの方々、アクティビティ受付の方、ダイニングルームの方々、ドリンクバーの方々、売店の方、イベントをされていた方など、滞在中に何人ものスタッフさんにお世話になりました。どのスタッフの方もとてもプロフェッショナルで、私たちの滞在が快適であるように、真心のこもったサービスを心掛けられていることを感じました。また、研修中のスタッフさんたちの一生懸命な姿勢もとても好印象でした。朝食バッフェは種類も豊富でおいしい地元のお料理をいただくこともでき、それにテーブル間のスペースがゆったりしていたこともよかったです。 天候にはあまり恵まれませんでしたが、バルコニーには雨がかからなかったので、ゆっくり、ビーチの景色を楽しむことができました。お部屋も清潔で広かったので、快適に使うことができました。とてもおすすめしたいリゾートです。:）"

"Lovely rooms, the food and service are excellent. The pool is stunning"

"The room was clean and the staff were friendly, so there were no problems with the stay, but parking was on a first-come, first-served basis, so when it was full guests had to use a nearby paid parking lot."