4/10 欠佳
foodiecouple (Hong Kong)
2018 年 2 月 25 日
讚好：職員與服務
不滿：住宿狀況
Pooly maintained
We stayed here for 2 nights over a weekend getaway. The upside of this hotel is that the staff are really nice, friendly and helpful. During our stay, we were a big group waiting for a pre-arranged van to come and pick us up to a venue. The pre-arranged van was late, and the hotel immediately arranged transportation for us.
However, it is extremely disappointing and to see that a hotel that has such a good potential is now poorly maintained. The door of our room failed to recognise our room key card every time when we would like to go back to our room. It then worked fine again after the hotel changed the key card for us. This happened for like 8 times during the 2 nights stay!!! We need to go down to the reception to change get a workable key card every single time which really pissed us off.
The breakfast was another disappointment. Very limited choice and poor quality.
We thought the hotel was a 4-star hotel, but we would say its 3-star max.
foodiecouple
於 2018 年 2 月住了 2 晚
