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One Tapachula

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for One Tapachula

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Restaurant
Lobby
Interior
One Tapachula offers a peaceful setting where guests enjoy local cuisine for breakfast and relax in the garden. The property provides practical amenities including dry cleaning/laundry services, free in-room WiFi, and a snack bar/deli for quick bites throughout the day.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is HK$456
HK$548 total
includes taxes & fees
15 Sept - 16 Sept

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Twin Beds
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About the area

Map
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795

What's nearby

  • Casino Vegas Tapachula - 3 min drive - 2.5 km
  • Izapa Ruins - 3 min drive - 2.9 km
  • Plaza Cristal Shopping Center - 3 min drive - 2.6 km
  • Bicentennial Park - 5 min drive - 4.7 km
  • Miguel Hidalgo Central Park - 6 min drive - 4.7 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 20 min drive

Restaurants

  • ‪Restaurante El Paisa - ‬5 min drive
  • ‪Terraza Tapas Lounge - ‬14 min walk
  • ‪Toks - ‬9 min walk
  • ‪Don Clemente - ‬12 min walk
  • ‪Ángeles Café - ‬5 min walk

About this property

One Tapachula

Eco-certified hotel
Consider a stay at One Tapachula and take advantage of free breakfast (local cuisine), dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, express check-in and a water dispenser
  • Coffee/tea in reception, a lift and a front desk safe
Room features
All 126 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula

Frequently asked questions

Is One Tapachula pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at One Tapachula?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at One Tapachula on 15 Sept 2025 start from HK$456.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One Tapachula?

Self-parking is free at this property.

What time is check-in at One Tapachula?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at One Tapachula?

Checkout is at noon.

Where is One Tapachula located?

Situated in Tapachula, this eco-certified hotel is within a 15-minute walk of Plaza Galerias and Plaza Paseo Las Hortensias. Casino Vegas Tapachula and Centro Comercial AlaÏa Tapachula are also within 2 miles (3 km).

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One Tapachula Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 353 reviews
Rating 8 - Good. 78 out of 353 reviews
Rating 6 - Okay. 21 out of 353 reviews
Rating 4 - Poor. 5 out of 353 reviews
Rating 2 - Terrible. 10 out of 353 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable room and wonderful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar si vas por trabajo, desayuno incluido de calidad. Habitaciones chicas pero confortables.
Stayed 3 nights in Jun 2025

10/10 Excellent

YILIAN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property
Stayed 3 nights in Feb 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar seguro y serca de todo
Stayed 1 night in Nov 2024

10/10 Excellent

Santiago Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel, I will stay there next time.
Stayed 1 night in Jun 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAVIER, Guatemala

Parking and breakfast are verygood. It is good to know it has dinner service.
Stayed 1 night in Nov 2024

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good price for a really comfort and clean space to rest.
Stayed 2 nights in Oct 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Jackalia

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything and the lady that work at the front desk was very kind and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent,good customer Service
Stayed 1 night in Aug 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very modern

Very nice and modern, just in front of a shopping center
Stayed 1 night in Apr 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again
Stayed 1 night in Mar 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Stayed 1 night in Sep 2024

10/10 Excellent

OLAF

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property several times & I don’t have anything to complain about. I like the 24 hour security in the parking lot. The staff is very pleasant and the bed very comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 5 nights in Apr 2023

6/10 Okay

Gabriela

Liked: Amenities
Small place pricy for the quality overall
Stayed 3 nights in Aug 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing, specially one employee in particular Kimberli, she deserves a raise for going above and beyond!! Definitely will be going back
Stayed 1 night in Mar 2023

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tank’s
Stayed 2 nights in Sep 2023

2/10 Terrible

Elizabeth

I never check in. The hotel dont have an elevator, no AC
Stayed 1 night in Mar 2024

8/10 Good

flor

Liked: Cleanliness, staff & service
I don't like the breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel; But Dangerous WiFi Requirement

It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.
Stayed 1 night in May 2023

10/10 Excellent

Rita Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks brand new. The room was cleaned and bed was comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, el desayuno muy bueno...
Stayed 1 night in Aug 2025