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Reviews of Hotel Plaza

3 out of 5
Hotel Plaza
46, Via D'Aquino, Taranto

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 276 reviews" "
Rating 8 - Good. 123 out of 276 reviews" "
Rating 6 - Okay. 76 out of 276 reviews" "
Rating 4 - Poor. 28 out of 276 reviews" "
Rating 2 - Terrible. 5 out of 276 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Not environmentally friendly
Very slow check-in, despite the lady working very hard. The public ateas are very nice and clean. We were assigned a lovely big triple room which was very comfortable. However, the en suite plumbing is very old and falling apart. Good range of choices for the buffet breakfast, but only replenished if you ask. The big turn off was that only very small plastic plates, plastic cutlery and plastic or paper cups are available. If they want to save on washing up, they should at least provide compostable plates and cutlery. This breakfast experience marred our stay.
Stayed 2 nights in Sep 2023
Response from Hotel Plaza on 7 Sept 2023
Thank you very much for your comments, they are very useful in order to improve our service . Plastic is actually compostable and we are moving to a more environmentally friendly hotel. Hoping to have you soon back in Taranto

4/10 Poor

Evlampia

Travelled with partner
Disliked: Staff & service
The hotel looked unloved. It needs a facelift. The staff were lacklustre, not interested - with one notable exception, a young man who was helpful with our queries. Thankfully we only stayed one night.
Response from Plaza on 10 Jul 2023
Plaza Hotel is a traditional 70’s structure confortable right downtown. We hope you come back and with previous notice we could offer the best available superior room!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, quiet property. Decent rooms. Spacious - for Italy - sparkling clean lifts. Spacious bathroom, too, so why the Munchkin sized shower stall? Sub par breakfast. Asked about dinner night before and they gave me a voucher and directions to a place 2 blocks away. Excellent 2-course meal, with wine, at set price of 18E that I paid for next AM at the hotel. Very helpful staff. On-street parking is free overnight, but pay-time starts around 0800. I got a 42E ticket at 0941.
Stayed 1 night in Mar 2023
Response from L.A. on 4 Mar 2023
Dear Guest, thank you for your message. Our goal is to make our guests staying as pleasant and confortable as possible. We look forward to having you again as our welcome guest. Best regards.

8/10 Good

Julia

Stayed 1 night in Dec 2022
Response from Staff on 9 Dec 2022
Dear Miss. Julia, thank you for your feedback. We look forward to having you as our welcome guest again.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very nice and cooperative and professional
Stayed 1 night in Jun 2022

8/10 Good

George J

Liked: Cleanliness, staff & service, property conditions & facilities
Overall for two nights it was as expected.
Very close to old town, short 3 minute walk. Also close to center, shopping etc.,.lots of street parking. Lots of Italian restaurants. Beds are hard but normal in Italy.
Stayed 2 nights in Jun 2022

8/10 Good

Jane, The Basin

Travelled with partner
Liked: Cleanliness, staff & service
Basic room but comfortable. The staff were super friendly .
Stayed 1 night in May 2022

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Breakfast selection was pretty poor. Water pressure/hot water in shower was pretty poor.
Stayed 1 night in Dec 2021

8/10 Good

larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD VALUE HOTEL
BEST LOCATION IN TARANTO. SPACIUS ROOM
Stayed 1 night in Nov 2021

8/10 Good

Barbara, Napoli

Liked: Cleanliness, staff & service
Purtroppo l’hotel é veramente vecchio, dovrebbero investire e rifarlo completamente. Ad ogni modo, la stanza era molto pulita, staff molto gentile è disponibile. Posizione centralissima
Stayed 1 night in Jun 2020

8/10 Good

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
All was excellent!!
Stayed 3 nights in Feb 2020

8/10 Good

Angela, Auckland, New Zealand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the new town, a street over from the busy shopping boulevards, castle and old history island. Room was basic but adequate for one night. It was quiet and clean. Staff were very pleasant and helpful.
Stayed 1 night in Nov 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Central location for Taranto
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Well located on a lovely square. Large and beautiful (if a bit dated) common areas. Friendly helpful staff. Provide secure bicycle storage and are quick to open it (you can’t access it with your room key). Comfortable bed. The rooms are clean but not very attractive.
Stayed 1 night in Jun 2019

10/10 Excellent

Yunni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the center hotel
Fantastic location right at the city center. Plenty of shops and restaurants. Friendly receptionist. Room is basic but comfortable enough.
Stayed 1 night in Dec 2018

8/10 Good

deneci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The hotel is modest but good value for the money. The breakfast buffet is very mediocre.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
basic hotel in a great area. water in shower only Luke warm and very little pressure, noisy air conditioner, very uncomfortable, old mattress. breakfast basic but good hours
Stayed 1 night in Feb 2018

8/10 Good

Warren

Liked: Cleanliness, staff & service, room comfort
Great location
Okay, yes the hotel is dated, but for us it was just fine. I do have to say that the shower stall was tiny by North American standards. Breakfast was good. Best of all is the location, right between historic old town and the main shopping street - great for walking.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Price is right
Fine hotel to stay at. Looks like the 1960s. Central locations.

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is in the Pedestrian shopping Beautiful street at the center of the city

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated right near the main and beautiful shopping street.Buffet breakfast but basic.No wifi in the room.Lady from reception very helpful.

8/10 Good

Catalin, bucuresti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Central location , fair price for services.

8/10 Good

cristina, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal!!!
Great location, in the center of the city. Very good price.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
title
good location in the centre of taranto. hotel was as average as possible. nothing special to report, neither in good or bad.

6/10 Okay

Bart, Wyoming

Liked: Cleanliness, staff & service
Hotel Plaza
Stayed for business very convenient for downtown/ square area. Safe area and parking can be found quite easily prior to 6:00 P.M. Thereafter, it can get hectic. Hotel is fair condition overall, and the price is good. Front counter is polite and helpful. Needs a little work but I will stay there again.

6/10 Okay

Francesco

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Centrale ma datato
Hotel situato in posizione centralissimo, datato bisognevole di ristrutturazione.
Stayed 1 night in Jan 2024

10/10 Excellent

Lyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione centrale , accoglienza , pulizia ottima , colazione tutto ok, da ritornarci
Stayed 2 nights in Dec 2023

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Come da programma
Tutto nella norma, solo la rete del letto terribile
Stayed 2 nights in Dec 2023
Response from Staff on 16 Dec 2023
Gentile Ospite, grazie per i Suoi commenti che ci aiutano a migliorare il servizio. Ci auguriamo di averla nuovamente come nostro gradito ospite a Taranto e, qualora si rendesse necessario, la invitiamo a rivolgersi direttamente al personale che è sempre a disposizione della clientela per la risoluzione tempestiva di qualunque problema e/o disservizio.

8/10 Good

VINCENZO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prima colazione da rivedere
Stayed 1 night in Dec 2023
Response from Staff on 10 Dec 2023
Gentile ospite, la ringraziamo per la recensione ; il vostro commento ci aiuta a migliorare ; le segnalazioni durante il soggiorno permettono ancor meglio di intervenire immediatamente ; ci auguriamo di averla ancora presto nostro ospite

6/10 Okay

CONSTANTINO JUREK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from La Direzione Hotel Plaza on 3 Jan 2024
Grazie mille per la vostra recensione che sarà utile per migliorare il servizio ai nostri clienti , con l’augurio di riavervi presto nostri ospiti a Taranto !

4/10 Poor

Miia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Heikko hotelli, mutta ystävällinen henkilökunta.
Huone haisi vahvasti pesuaineelta, joten ikkuna oli oltava auki kokoajan, että huone tuulettuisi. Huoneessa kuuma ja ilmastointilaite valutti vettä koko yön lattialle ja piti isoa ääntä. Päätimme laittaa roskiksen sen alle ja sammuttaa laitteen että saisimme edes vähän nukuttua. Sänky oli huono ja peittona pelkkä hiostava lakana. Aamupala oli erittäin heikko ja tarjoiltiin osaksi kertakäyttöastioista. Henkilökunta avuliasta. Hyvä sijainti ja rauhallinen huone, jos ikkunan olisi voinut pitää kiinni.
Stayed 1 night in Sep 2023

8/10 Good

livia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
localizzata in posizione centralissima.
Stayed 1 night in Sep 2023
Response from Hotel Plaza on 4 Sept 2023
Grazie per i Vostri commenti che sono uno stimolo a migliorare il servizio e l’accoglienza , con l’augurio di riaverVi presto ospiti a Taranto. La Direzione dell’hotel Plaza

8/10 Good

Francesco

Liked: Staff & service
Stayed 3 nights in Aug 2023
Response from Hotel Plaza on 4 Sept 2023
Grazie per i Vostri commenti che incentivano il nostro spirito di accoglienza verso i clienti ! Ci auguriamo di riaverVi presto nostri ospiti a Taranto .La Direzione dell’Hotel Plaza

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione reception sempre operativa
Stayed 3 nights in Jul 2023
Response from Lo staff on 3 Aug 2023
Gent.ma Sig.ra Laura La ringraziamo per il tempo dedicato alla Sua recensione e per ever apprezzato i nostri sforzi.Nella speranza di poterLa avere al più presto nostra ospite, porgiamo cordiali saluti.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Staff on 26 Jul 2023
La ringraziamo per il tempo dedicato alla Sua recensione, speriamo di averLa nuovamente ospite nel nostro hotel.Cordiali saluti.

4/10 Poor

Jeanine

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Hôtel très bien situé entre la ville ancienne et nouvelle, seul point positif!!!! hôtel un peu vieux, demande à être rénover pour retrouver sa splendeur d'antan et son standing!!!!! Petit déjeuner lamentable et dégueulasse par rapport au standing de l’hôtel!!!!!! Produits industriels de bas de gamme, horrible!!!! servit dans une vaisselle en carton et plastique.service en salle déplorable et inexistant!!!! même pas de tasses pour le café servit dans des gobelets en carton......inconcevable et inadmissible pour boire un café surtout en Italie!!!!!!! C'est vraiment du foutage de gueule et du vol du client!!!!!
Stayed 3 nights in May 2023
Response from Amministrazione Hotel Plaza Taranto on 22 Jul 2023
Merci pour vos commentaires qui contribuent à l'amélioration du service mais on vous souligne que tous nos produits sont de qualité inclus le cafe marque Lavazza, l'une des marques les plus connues d'Italie, et tous ca est reconnue par la majorité des clients . nous prenons note du commentaire sur les gobelets en plastique, en rappelant qu'ils garantissent une plus grande hygiène ! pour le reste, notre hôtel trois étoiles permet un séjour confortable à Taranto à des prix absolument compétitifs et ces caractéristiques sont très appréciées des clients qui nous reviennent plusieurs fois par an

6/10 Okay

Antonio

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Consigliata per un breve periodo giusto per visitare Taranto e farsi qualche giorno di mare nei dintorni. Gli aspetti negativi che ho trovato almeno per la mia stanza, il climatizzatore è rumoroso, quindi di notte non potevo tenerlo acceso e se aprivo le finestre le zanzare mi divoravano. Le luci in bagno arancioni non è il massimo, penso sia meglio una luce bianca fredda. In camera manca manca un frigorifero.
Stayed 2 nights in Jul 2023
Response from Plaza on 10 Jul 2023
Ringraziamo i nostri clienti per i loro commenti perché ci aiutano a migliorare il servizio . Naturalmente se le segnalazioni sono fatte durante il soggiorno possiamo migliorare e risolvere subito i problemi . Per quanto riguarda le luci di emergenza naturalmente si devono rispettare i requisiti di legge avendo aggiornato impianto di recente ! Per il frigorifero questo è disponibile nelle camere superior che prevedono un comfort maggiore con un piccolo sovrapprezzo. Con l’augurio di avervi presto come nostri ospiti di nuovo a Taranto !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Buon albergo
Albergo in zona centrale ottima, pulito. Vecchiotto.
Stayed 2 nights in Jun 2023
Response from Plaza on 10 Jul 2023
Grazie per i commenti che ci aiutano a migliorare il servizio!Il nostro albergo è una presenza storica nel centro di Taranto con look anni ‘70. Con l’augurio di riavervi presto nostri ospiti .

10/10 Excellent

Dolores

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper céntrico
Muy céntrico muy cómodo peto necesita remodelación
Stayed 1 night in Oct 2022

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel de centre-ville
Hôtel de centre-ville
Stayed 2 nights in Sep 2022

8/10 Good

Abtojio lucio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Mariglen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ottima posizione che tuttavia viene vanificata dalle condizioni di una struttura ormai datata che, con certi accorgimenti, potrebbe risultare più curata e piacevole. I servizi non sono all’altezza delle aspettative relative ad un hotel in pieno centro storico: accoglienza lasciva, colazioni di qualità discutibile e, imperdonabile, la nostra richiesta di un materasso matrimoniale (assieme alle info sulle navette aeroportuali da loro citate) non è stata minimamente considerata e ci è stato fornito un letto composto da due materassi singoli uniti.
Stayed 3 nights in Aug 2022

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel viaggio. Posizione strategica per la visita della città.
Stayed 1 night in Aug 2022

8/10 Good

Pierre

Liked: Cleanliness, staff & service
Bien globalement
Bien situé Excellent accueil Réceptionniste parlant français Hôtel ayant été moderne il y a 50 ans petit déjeuner modeste Prix intéressant
Stayed 1 night in Jun 2022