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Reviews of VU Thermal Lodge

3 out of 5
VU Thermal Lodge
2 Taharepa Road, Taupo, Waikato

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 296 reviews" "
Rating 8 - Good. 98 out of 296 reviews" "
Rating 6 - Okay. 17 out of 296 reviews" "
Rating 4 - Poor. 6 out of 296 reviews" "
Rating 2 - Terrible. 2 out of 296 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl

The pool was not available. The laundry was not available.
Stayed 2 nights in May 2024

8/10 Good

Rosamund

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool to book a room with a private outdoor mineral water tub to use. The room was also nice and comfortable, with some useful kitchen amenities like a French press coffee pot/plunger coffee.
Stayed 1 night in Mar 2024
Response from Carol on 7 May 2024
thank you

8/10 Good

Howard, East islip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modest but comfortable small hotel with its own thermal spa and pool. Nice location near the lake. Short drive to town center.
Stayed 2 nights in Mar 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. Loved the thermal spa, it was great to come home to after a day out. Staff were very friendly and welcoming. Would definitely stay again.
Stayed 2 nights in Feb 2024
Response from carol on 28 Feb 2024
thank you

10/10 Excellent

Garrick R.A.

Stayed 2 nights in Feb 2024
Response from carol on 28 Feb 2024
thank you

6/10 Okay

Rachelle

Travelled with partner
Disliked: Property conditions & facilities
A little out-dated and minor upgrades would benefit the overall look of the suites. Units could benefit from patio friendly dishes to use when bbqing. No BBQ brush. Dated interior (brown carpet). Amenities do not seem to be cleaned or taken care of. Only one pack of coffee for the morning (not useful for couples). Also tiles and blocks around the pool are concern for safety.
Stayed 2 nights in Feb 2024
Response from carol on 28 Feb 2024
thank you

2/10 Terrible

Max

Stayed 1 night in Feb 2024
Response from Carol on 28 Feb 2024
totally faulse claim !!no tolerance to rule breakers!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from carol on 28 Feb 2024
thank you

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Great location, loved the thermal tub in our King room but this place needs an upgrade! Very outdated & the pavers around entrance at steps to pool were loose & covered with fake grass which was dangerous! Has great potential though with some much needed love & attention :)
Stayed 1 night in Feb 2024

10/10 Excellent

JOSE

Stayed 1 night in Feb 2024

10/10 Excellent

Ira, Missoula

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are exceptional
Stayed 2 nights in Jan 2024
Response from carol on 28 Feb 2024
thank you

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is in a great location, set back from the main road so you don't hear the traffic noise, but just across the road from the lake front. The thermal baths were wonderful to soak in too. The staff were all very lovely and helpful. Would definitely recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The staff is very friendly. Seems outdated decors but not a problem at all. Easy parking. Very quiet and my daughter slept so good especially after the hot pool and spa.
Stayed 3 nights in Dec 2023

10/10 Excellent

Vegard

Stayed 1 night in Dec 2023

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great thermal bath
Absolutely loved the thermal spa in our outside area - very private and comfortable. Great location near the beach
Stayed 2 nights in Nov 2023

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a beautiful view from our suite 17. The property is dated but very clean.
Stayed 4 nights in Nov 2023

8/10 Good

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Zz
Stayed 1 night in Oct 2023

10/10 Excellent

Waikare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

William

Stayed 1 night in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kahlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really wonderful property. Super kind and love the private spa option.

6/10 Okay

Elle

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from carol on 13 Sept 2023
thank you

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice private spa
Stayed 1 night in Sep 2023
Response from carol on 13 Sept 2023
thank you

8/10 Good

Kirstie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the outdoor pools and our pool inside the unit were very therapeutic
Stayed 2 nights in Sep 2023
Response from carol on 13 Sept 2023
thank you

10/10 Excellent

Eilish

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2023
Response from carol on 13 Sept 2023
thank you

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from carol on 13 Sept 2023
thank you

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic private spa, great service from the owners. The only possible issue is that the bed was a bit too hard.

10/10 Excellent

Miodrag, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful , very clean and tidy ,great view of the lake and not to far from the town center .Hot spa was a bonus used it every day ,Very welcoming owner and informative .
Stayed 3 nights in Apr 2023
Response from carol on 30 Apr 2023
thank you

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The welcome was extremely friendly and helpful. The room was the biggest we've had and well equipped. The kitchen and bathroom looked fairly new and there was everything you needed. The spa bath was old but really pleasant. The room was not decorated to our taste but was clean and very comfortable. Great location for walking along the lake and in to the town centre. Not too far from restaurants. Enjoyed our stay.
Response from Carol on 17 Mar 2023
Thank you

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Carol on 28 Mar 2023
Thank you

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The apartment was large The apartment was very noisy from upstairs and the swimming pool had broken tiles around it needs work done, it is only a 3 star maximum and it a bit over priced for the Quality.
Stayed 3 nights in Jan 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Carol on 17 Mar 2023
thank you

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a Toupo adventure.
Super friendly staff and a really beautiful apartment with great deck and views (#8). Excellent location.
Stayed 1 night in Jan 2023
Response from carol on 18 Jan 2023
thank you

10/10 Excellent

Maxine

10/10 Excellent

Dee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from carol on 18 Jan 2023
thank you

10/10 Excellent

Janine

Stayed 2 nights in Nov 2022
Response from carol on 23 Nov 2022
thank you

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with wonderful host!
Stayed 1 night in Nov 2022
Response from carol on 23 Nov 2022
thank you

8/10 Good

Angela

Travelled with partner
Liked: Staff & service, amenities
Loved the mineral pools that everyone can use, just fabulous
Stayed 2 nights in Aug 2022
Response from Carol on 17 Sept 2022
thank you

8/10 Good

Amie

Stayed 1 night in Aug 2022
Response from carol on 17 Aug 2022
thank you

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just ok
Stayed 1 night in Jun 2022
Response from carol on 6 Aug 2022
thank you

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were great, loved the pool, would stay there again
Stayed 2 nights in Jun 2022
Response from carol on 28 Jun 2022
thank you

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly operators
Stayed 3 nights in May 2022
Response from carol on 21 May 2022
thank you

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from carol on 24 Feb 2022
Thank you

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great location. Nice facilities
Stayed 2 nights in Feb 2022
Response from carol on 24 Feb 2022
thank you