Tawala Spa Hotel

"Beautiful resort. Close to everything. Clean room and friendly staff"

"Panglao Cliffside Resort is a peaceful, quiet retreat with a very thoughtful atmosphere. The food was carefully prepared and genuinely enjoyable, not just standard resort fare. The staff were incredibly responsive and helped us easily arrange scooter rentals and taxi service. The resort is quite isolated, so renting a scooter is highly recommended, but that’s also part of its charm. As a bonus, there’s a delicious Japanese restaurant just down the dirt road that we ended up loving. A great choice if you’re looking to unplug and relax."

"Excellent, friendly service. Great on-site dining options and well executed food. All staff were attentive. Good options on site too, for swimming."

"We were tricked. We paid attention only to the high rating of this resort, and not the fact that at the time of booking, only 51 reviews were posted since 2016. Thus, very few people actually stay here. Description does not say that you need to book a whole shuttle (albeit free, but still inconvenient) to get to town or the beach, which is essentially required to get any affordable food. They do say they have laundry service...but its abhorrently expensive despite charging a high rate for the room already. Food is very expensive as well without discount again despite a high room rate. And our 3 year old accidently broke a plate. Understandable. But they pulled a low class move and charged us for the plate. You charge that high rate and still wanna nickle and dime parents? Its fine if you wanna charge a high price. But if you do, you have the responsibility to deliver amazing service. I wouldn't give you such a low rating if you didn't charge so much. And I wouldn't be mad at expensive laundry or charging 300 pesos for a toddler breaking a plate. But you charge that high a rate? The responsibility is on you. As a filipino american, I am deeply embarrassed for my own culture. Finally, no, there is no "beach" access. You do get a beautiful view. But there is no beach. Lesson learned: look for stays that have a high number of reviews. Be wary of places like this with a low number of reviews, since it means few people actually choose it."

"This property has a certain charm, is very atmospheric with pretty gardens, but seems passed its prime. The room we were given smelled strongly of mold, the private pool was too gross to swim in, the small beach was not inviting and everything generally felt decrepit, dirty and in poor condition. After complaining and showing staff our issues with the room, we were eventually moved to another one which was much better. Our experience wasn't great but some may like it and staff was responsive. Seemed very over priced despite private pool."