View from room

Reviews of Mountain Creek Motel

3.5 out of 5
Mountain Creek Motel
6 Ryders Lane, Tawonga, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 128 reviews" "
Rating 8 - Good. 44 out of 128 reviews" "
Rating 6 - Okay. 8 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an outstanding experience at Mountain Creek Motel and Restaurant, with a special shoutout to Saanvi! Her delightful service and fantastic meal recommendations made our visit truly enjoyable. The entire staff went above and beyond, ensuring we had a wonderful stay. Highly recommend!
Stayed 1 night in Jan 2024
Response from Geetu on 6 Feb 2024
Thanks from Saanvi and Mountain creek motel team welcome's you again in near future.

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Geetu on 6 Feb 2024
Thanks Madeleine for your glowing stars.

8/10 Good

Yogaesh, Boronia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The property is a bit old and it's not a super modern place by any stretch. But it's super convenient, and has a great vibe.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Geetu on 26 Jun 2023
Thanks Sara

8/10 Good

Julian

Liked: Staff & service, amenities, property conditions & facilities
Beautiful location and view from the balcony outside the room, which was well appointed and comfortable. Excellent Indian meal in the restaurant. Polite and helpful staff.
Stayed 2 nights in May 2023
Response from Geetu on 26 Jun 2023
Thanks Julian

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been on the road for 10 days, and this was the best sleep we had! Staff were great, really helpful and accommodating
Stayed 1 night in Apr 2023
Response from Geetu on 26 Jun 2023
Thanks Michelle

10/10 Excellent

SHALU

Stayed 1 night in Apr 2023

6/10 Okay

Daniel

Liked: Cleanliness
Pretty basic
Pretty basic accommodation (sleeps 5 in one room) which is fine if you are only looking for a bed and shower. Has a restaurant & bar so one can fuel up for the early start
Stayed 1 night in Apr 2023

8/10 Good

reiner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great value Massive room Relaxing view Noisy ramp especially when kids are running around but other than that nice and quite Overall recommended
Stayed 1 night in Jan 2023
Response from Getu on 17 Feb 2023
Thanks

10/10 Excellent

Ben

Stayed 1 night in Jan 2023
Response from Getu on 17 Feb 2023
Thanks Ben

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great

2/10 Terrible

David

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rip off
Stayed 1 night in Sep 2022
Response from Heather on 11 Oct 2022
Sorry for your experience but if you can please call us to understand how can we help you kindly

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very tidy and recently updated. Service over the phone was excellent. Perfect accommodation for family ski trip in Falls Creek. Would book again.
Stayed 2 nights in Sep 2022
Response from Sandy on 11 Oct 2022
Thank You

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Management don't know how to manage a Hotel disgraceful.
Stayed 1 night in Jul 2022

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spacious accommodation
Stayed 1 night in Jul 2022
Response from Geetu on 20 Jul 2022
Thanks Andrey

8/10 Good

Adrian

Stayed 1 night in Jun 2022
Response from Geetu on 20 Jul 2022
Thanks Adrian

6/10 Okay

Shariq

Stayed 1 night in May 2022
Response from Geetu on 18 May 2022
Thanks Shariq

8/10 Good

Gary

Stayed 2 nights in Apr 2022
Response from Geetu on 13 May 2022
Thanks Very Much

10/10 Excellent

Prashanth

Stayed 2 nights in Apr 2022

10/10 Excellent

Anjelimar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our Room! Staff were very warm and helpful. The shared kitchen facilities is very good as well, great to have the option to make meals. We stayed 3 nights and all 3 nights we had dinner in the on-site restaurant, the Indian food was really good there, all the dishes we have tried were like home cooked Indian meals. We will definitely come back.
Stayed 3 nights in Apr 2022
Response from Geetu on 13 May 2022
Thanks Very much

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always come back here for trekking to The Alpine region. Would like to see the spa open next time. I understand that there are covid restrictions but there should be access to the spa by booking at least. Other wise your butter chicken dinner was 💯 Will be back 😀
Stayed 1 night in Mar 2022
Response from Getu on 16 Mar 2022
Thanks very much Maria, will looking forward to seeing you soon.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Basic but clean. All you really need in a room. Perfect if on a budget
Stayed 1 night in Jan 2022
Response from Geetu on 29 Jan 2022
Thank You

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a couple of nights here in a first floor unit and really enjoyed it. While not modern, the room was quiet, very spacious and well equipped with a lovely view of the valley (bonus cows grazing in the foreground in the late afternoon). The pool was just the right temperature for the warm days we were there. There is a restaurant attached to the Motel that is a must visit if you like Indian cuisine. Such beautiful and authentic flavours. Our thanks to the friendly hosts.
Stayed 2 nights in Jan 2022
Response from Getu on 29 Jan 2022
Thank You

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large. A bit dated but clean and comfortable. Loved the view from our room. The staff were friendly. We ate in the restaurant on the first night. Food was nice. Mainly Indian cuisine to choose from. Husband ordered a chicken parmigiana which was nice but the vegetables were not fresh and were the frozen type that you get from a supermarket. So for the price paid that was a little disappointing. I ordered the butter chicken. Which was lovely but you had to order rice separately. For the price it should come with rice. And only a small serve for the price. But overall it was ok. We would still come back and stay again as we loved the area and room and were very comfortable there.
Stayed 2 nights in Jan 2022
Response from Geetu on 29 Jan 2022
Thank You

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Quaint little brick place for an overnight stay with onsite parking at the front of the room. Very polite and helpful staff. Great room with an espresso machine and huge tv! :) would stay here again next time
Stayed 2 nights in Dec 2021
Response from Getu on 4 Jan 2022
Thanks Sean, will see you next time.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great food at the restaurant
Stayed 1 night in Dec 2021
Response from Geetu on 21 Dec 2021
Thanks Kevin, look forward to see you next time.

10/10 Excellent

rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021
Response from Geetu on 24 May 2021
Thanks for your review

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Overpriced for its condition.
Stayed 2 nights in Apr 2021
Response from Geetu on 24 May 2021
Sorry if you felt that it was overpriced, we are the cheaper then other places, Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Geetu on 24 May 2021
Thanks

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from geetu on 7 Apr 2021
Thanks

8/10 Good

Chirag

Liked: Staff & service, property conditions & facilities
Comfortable Stay
Lovely people. Good food at the restaurant. Overall cleanliness is observed
Stayed 2 nights in Mar 2021
Response from Getu on 12 Mar 2021
Thanks Chirag for your glowing reviews, will see you soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room with very comfortable bed. Room had a superb view on the mountains. Would recommend and will stay there again next year.
Stayed 1 night in Mar 2021
Response from Geetu Nanda on 9 Mar 2021
Thank You

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Great
Very pleasant, great location, beautiful views. Excellent food , wonderful service. We will return, thank you to our host.
Stayed 1 night in Feb 2021
Response from geetu on 18 Feb 2021
Thank you Joanne for your feedback, will see you in near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Comfortable rooms and great restaurant food!
The room was clean and comfortable. However I was glad we were not going to use the communal kitchen, as it needed a good clean and all of the cooking utensils needed to be replaced. We had to wait for quite some time in the restaurant for dinner as it was a public holiday and they were understaffed. But the food was definitely worth the wait! Delicious! 😋
Stayed 3 nights in Dec 2020
Response from Geetu on 13 Jan 2021
Thanks for your feedback, our staff was cleaning communal kitchen everyday as a part of their job, during Christmas period we were fully booked , people were using kitchen one after another not following the rules in the common area , which causes lot of mess. since then we have now upgraded all pots and pans for the convenience of our guests. During Christmas we were only accepting guest who had made bookings in advance. Because all the food places in the town were closed we were over crowded by walk in guests, we tried our best to feed every one . With kindest regards

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Clean room amazing neighbourhood view very friendly service
Stayed 2 nights in Nov 2020
Response from Geetu on 7 Dec 2020
Thank You. Looking forward to welcome you back again soon. With kindest regards

10/10 Excellent

AMIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Geetu on 7 Dec 2020
Thanks Amit, will see you soon in near future. with kindest Regards

8/10 Good

Scott, Sydney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed the week the NSW-VIC border closed, everyday there was awful news about Victoria on TV but we were glad we stayed (hotel was half empty from cancelled bookings) it was a calm oasis, 40 min to Falls Creek and 1hr 30 to Mt Hotham (the best Ski resort in Australia) Country Victoria is breathtaking, hotel is set in Kiewa Valley with mountains all around. Beautiful to wake up and have my morning coffee on the balcony, watching the mist in the valley and saying hello to the Black Angus cows across the road a most tranquil place in the heart of Alpine Highlands. Glad to support small business in a well-run family establishment. Go stay, you won’t be disappointed.
Stayed 4 nights in Jul 2020
Response from Geetu on 13 Jul 2020
Dear scott thanks very much for your kind words. we would love to see you back in near future. Kindest Regards Geetu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not wish to add anything to my review. 50 characters.
Stayed 1 night in Sep 2019
Response from Geetu Nanda on 27 Dec 2019
Thankyou

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for access to Falls Creek
We stayed here for 2 nights, driving to Falls Creek each day. Rooms are extremely generous in size and location is within easy drive to Mount Beauty and local shops/restaurants. Family run business- will definitely stay here again. Onsite restaurant is fantastic!
Stayed 2 nights in Aug 2019
Response from Getu NANDA on 3 Sept 2019
I am very happy that you enjoyed your stay overall here and I hope that we will have the opportunity and pleasure to welcome you and your family back in the not too distant future. With Kindest Regards

10/10 Excellent

RajS, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained despite being busy with lots of guests and is family friendly. The view of the Bogong range was excellent from our room and the size of the room was also generous. Jazz and Geetu were exceptional hosts. I highly recommend it for anyone placing to study in Mount Beauty.
Stayed 1 night in Aug 2019
Response from Getu Nanda on 3 Sept 2019
I am very happy that you enjoyed your stay overall here and I hope that we will have the opportunity and pleasure to welcome you and your family back in the not too distant future. With Kindest Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
A couple of bowls and small plates would be good to make breakfast. The room did have a toaster, kettle and microwave which was good.
Stayed 1 night in Aug 2019
Response from Getu on 31 Aug 2019
Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes.We are looking forward to welcome you back at MOUNTAIN CREEK MOTEL / BAR & RESTAURANT soon. With Kindest Regards

8/10 Good

dianne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Geetu NANDA Manager Mountain Creek Motel on 26 Aug 2019
Dear Dianne I am very happy that you enjoyed your stay overall here and I hope that we will have the opportunity and pleasure to welcome you and your family back in the not too distant future. With Kindest Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff very helpful but property needs renovation Enjoyable stay
Stayed 1 night in Jul 2019
Response from Geetu NANDA on 29 Jul 2019
Thank you for choosing to stay at Mountain Creek Motel / bar & Restaurant. I'm very pleased to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We are upgrading our rooms on daily basis. We look forward to having you with us again soon. With Kindest Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful - highly recommend
Stayed 1 night in Jun 2019
Response from Geetu on 24 Jun 2019
Thank you so much for your kind words, will see you again in near future.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was clean and there were lots of parking. However the following was bitterly disappointing considering we paid $200+ per night: - no wifi within the rooms. Only functional outside the rooms. Not really practical? - front door is not sealed and room exposed to cold draft throughout night. - basic towels but no floor towel.
Stayed 2 nights in Apr 2019
Response from Kiran KAUR on 7 May 2019
Thank you very much for sharing your thoughts on your time at MOUNTAIN CREEK MOTEL / BAR & RESTAURANT. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to clarify the following 1. Our rates are very competitive and differs during low season,peak season,christmas, easter and public holidays. We are flexible and allow guests to have one night stay if they call us. Motels around us are on much higher rate during easter period with minimum two night stay. 2. We have checked and found wifi fully functional. If you would have come to reception we would have helped you.3 All our room door are sealed and guest have to close the windows fully for wind not to pass.Thank you for bringing this to our attention as we will go through all doors to see if one is missing seal.4 All our rooms have bath towels,bath mat,Hand towels, Face washers.If you have given us the opportunity we would have shown you bath mat (floor towels) or happily given you extra floor towels.Reception opens from 8 am to 9 pm and we are available on phone anytime after 9 pm. . Nevertheless, we are glad you liked your room cleanliness and found lots of covered parking. My team and I do hope to have the opportunity to welcome you back to and restore your faith in our hospitality. Kindest Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in the middle of no where. Bliss of solitude.
Stayed 1 night in Mar 2019
Response from Geetu NANDA on 19 Mar 2019
Cheers - We look forward to welcoming you back to The MOUNTAIN CREEK MOTEL TAWONGA/MOUNT BEAUTY in the near future. Kindest Regards

10/10 Excellent

Impression

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, close to town
Stayed 1 night in Feb 2019
Response from Geetu NANDA on 6 Mar 2019
Thank you for your kind words. We look forward to welcoming you back to The MOUNTAIN CREEK MOTEL TAWONGA/MOUNT BEAUTY in the near future. Kindest Regards

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
We stayed there by 4 family members for 2 nights. We enjoyed staying there. However, most of facilities are old. Additional bed was not comfortable due to size and mattress. The best thing for us to stay this Hotel is that we can see a nice view from the window.
Stayed 2 nights in Jan 2019
Response from Getu on 31 Jan 2019
Thank you for your kind words. We look forward to welcoming you back to The MOUNTAIN CREEK MOTEL TAWONGA/MOUNT BEAUTY in the near future. Kindest Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean room, but very basic, needs a bit of a freshen up.
Stayed 1 night in Jan 2019
Response from Karanjeet on 9 Jan 2019
Thank you so much for your feedback, we will try to satisfy our guest and look forward to see you again.