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Reviews of Hotel Suites La Aurora

2.5 out of 5
Hotel Suites La Aurora
Av Luis Bogran, Tegucigalpa, Departamento de Francisco Morazán

Reviews

6.2
Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 5 out of 21 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adalid MELENDEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2023
Response from Management on 23 Apr 2023
Thanks for visiting, we hope to see you soon and we will gladly serve you again.Sincerely,

10/10 Excellent

Claudia

Liked: Staff & service, amenities, property conditions & facilities
Nice and safe place
Stayed 1 night in Mar 2023
Response from Gerencia on 23 Apr 2023
Gracias por visitarnos, los esperamos pronto, será un placer atenderlos.Atentamente,

6/10 Okay

Donald

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. The tap in our shower broke and was not fixed while we were there.
Stayed 2 nights in Jan 2023

4/10 Poor

Yubran

Disliked: Staff & service, amenities
Stayed 1 night in Oct 2022

2/10 Terrible

Daniel

I was not able to check in hotel was fully booked and no rooms were available when I arrived.
Stayed 1 night in Jan 2022

10/10 Excellent

Wilmer A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
It was fine
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 2 nights in May 2021
Response from La Gerencia on 21 May 2021
Muchas gracias, siempre a la orden

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021
Response from La Gerencia on 21 May 2021
Esperamos sus comentarios, saludos

6/10 Okay

david

Business traveller
Liked: Cleanliness, staff & service, room comfort
Wifi no working
El wifi no funciona bien, no pude trabajar
Stayed 1 night in Apr 2021
Response from La Gerencia on 26 Apr 2021
En referencia a su reclamo de fecha pasada sobre el internet le informo que ya todo esta funcionando y el problema fue del proveedor del servicio por el reciente huracan. Gracias por su comprensión

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021
Response from Management on 10 Feb 2021
Thank you for your stay. Please come back soon!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Property took my reservation and was closed. Arrived at hotel at 8:45 pm and found out almost 45 min later the hotel was actually closed and providing no service
Stayed 1 night in Nov 2020
Response from Management on 1 Dec 2020
Dear Mr Roberto. We truly apologize for your recent experience. Due to Hurricane ETA and Hurricane IOTA we had problem following up with your reservation. Please accept our apologies and accept a courtesy stay to allows us to serve you as your deserve. Wishing you a Merry Christmas and Happy New Year. Sincerely,

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Es una buena opción de estadía, con facilidad de acceso a centros comerciales y oficinas del estado
Stayed 1 night in Feb 2023
Response from Gerencia on 23 Apr 2023
Gracias por visitarnos, los esperamos pronto, será un placer atenderlos.Atentamente,

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

6/10 Okay

Mario

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2022

8/10 Good

JAVIER

Stayed 3 nights in Jun 2022

2/10 Terrible

Mario Narciso Canales

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cobraron y nunca me quede a dormir ahí xq tenían lleno el hotel y les dije que me cancelaran la reserva y no lo isieron dijeron que uds los de expedia nunka les mandaron nada ni correo ni nada me cobraron y no dormí ahí
Stayed 2 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

Olbin

Travelled with family
Stayed 1 night in Jul 2021
Response from Management on 2 Jul 2021
Sorry to hear about your experience. We will try to do better and we appreciate your feedback. Thank you for your business.