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山峰水療渡假酒店的評價

4 out of 5
山峰水療渡假酒店
136 Country Club Drive, Telluride, CO

評價

8.6

優異

10 分評分，優異；1001 則評價中有 520 則" "
8 分評分，不錯；1001 則評價中有 263 則" "
6 分評分，一般；1001 則評價中有 140 則" "
4 分評分，欠佳；1001 則評價中有 57 則" "
2 分評分，很差；1001 則評價中有 21 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Ami Jo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely fabulous!
於 2024 年 3 月住了 3 晚
Director of Front Office 於 2024年5月20日的回應
We are happy to hear you enjoyed your stay. Thank you for staying with us!

8/10 不錯

Susan

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 6 晚
Director of Front Office 於 2024年5月20日的回應
Thank you for staying with us! We appreciate your feedback.

10/10 優異

Paula

於 2024 年 3 月住了 2 晚
Director of Front Office 於 2024年5月20日的回應
We are delighted to know your stay was exceptional. Thank you for staying with us!

10/10 優異

Tim

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2024 年 3 月住了 2 晚
Director of Front Office 於 2024年3月16日的回應
We are delighted to hear you enjoyed your stay. Thank you for staying with us!

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Director of Front Office 於 2024年2月15日的回應
Thank you for staying with us, we appreciate your feedback!

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Director of Front Office 於 2024年2月15日的回應
Thank you for staying with us, we appreciate your feedback!

10/10 優異

Janny

於 2024 年 1 月住了 4 晚
Director of Front Office 於 2024年1月27日的回應
We appreciate your feedback, thank you for staying with us!

8/10 不錯

Sandeep (Paradise Valley)

於 2024 年 1 月住了 2 晚
Director of Front Office 於 2024年2月15日的回應
Thank you for sharing your feedback. We can't wait to host you again!

10/10 優異

Justin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Luxurious option for families
Everything about The Peaks is five star. All staff were willing jump in to help regardless of their title. The rooms were pristine and the housekeeping staff were exceptional given all our ski gear spread out everywhere in the room. The pool facility is also exceptional. The ski valet is top notch. Plan on extra cash for tipping. My only gripe is that the ski in is easy, but the ski out requires you to ski down to the learning area to then take a lift up to the main base area. My entire family loved our stay.
於 2023 年 12 月住了 3 晚
Director of Front Office 於 2024年1月27日的回應
Thank you for your review of The Peaks Resort & Spa! We appreciate your feedback on our amazing staff and hotel amenities. We are delighted to hear your stay went great, we look forward to host you again.

8/10 不錯

Tyler

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Director of Front Office 於 2023年12月20日的回應
Thank you for staying with us, we appreciate your feedback!

10/10 優異

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
The setting, the restaurant and the staff are excellent. The spa was a little disappointing as it was short staffed so we could not get the treatments we wanted.
於 2023 年 11 月住了 4 晚
Director of Front Office 於 2023年11月28日的回應
We are delighted to hear you enjoyed our restaurant Altezza. We apologize if the Spa portion caused any inconveniences during your stay and appreciate your feedback!

6/10 一般

Emily

於 2023 年 10 月住了 1 晚
Director of Front Office 於 2023年11月28日的回應
We appreciate your feedback. Thank you for staying with us!

8/10 不錯

Lindsay

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Director of Front Office 於 2023年11月28日的回應
Thank you for staying with us! We hope to see you again in the future.

10/10 優異

Suzanne

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love this place. Top notch.
於 2023 年 10 月住了 2 晚
Director of Front Office 於 2023年10月19日的回應
Thank you for staying with us! We appreciate your feedback.

10/10 優異

CHRISTOPHER

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptional property and service..
於 2023 年 9 月住了 1 晚
Director of Front Office 於 2023年10月19日的回應
We appreciate your feedback, we hope to see you again in the future!

10/10 優異

Allison (Mendon)

於 2023 年 10 月住了 2 晚
Director of Front Office 於 2023年11月28日的回應
We appreciate your feedback, thank you for staying with us.

10/10 優異

Jose

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was amazing! The views from our room are spectacuar! The food was so good at the resteraunt in the resort. Rooms are very clean and the bed felt so soft
於 2023 年 10 月住了 1 晚
Director of Front Office 於 2023年10月19日的回應
Thank you for your review of The Peaks Resort & Spa. We are glad you enjoyed your stay with us, we cannot wait to host you and your family again!

4/10 欠佳

Bailey

讚好：職員與服務
不滿：住宿狀況
於 2023 年 10 月住了 2 晚
Director of Front Office 於 2023年10月13日的回應
We are sorry to hear we missed the mark during your stay, as we strive for great service! We looked into our records and it seems we did not receive any specific feedback during your stay. We would love if you shared more so we can better assist you.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Director of Front Office 於 2023年10月9日的回應
We are glad you enjoyed your stay. Thank you for staying with us!

6/10 一般

真實旅客

家人同遊
不滿：整潔度
It was very subpar
於 2023 年 10 月住了 1 晚
Director of Front Office 於 2023年10月9日的回應
We apologize we missed the mark and appreciate your feedback!

10/10 優異

Steve

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptional!
於 2023 年 9 月住了 1 晚
Director of Front Office 於 2023年10月13日的回應
We appreciate your feedback and than you staying with us!

10/10 優異

Lori

於 2023 年 9 月住了 1 晚
Director of Front Office 於 2023年11月28日的回應
Thank you for staying with us!

10/10 優異

Kelly

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great pace, food and dog friendly
於 2023 年 9 月住了 3 晚
Director of Front Office 於 2023年9月27日的回應
Thank you for staying with us and for your review! We appreciate your feedback.

6/10 一般

Melissa

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
TV did not basically work at all, the hot tub was not available and I really don't know what you get for the spa fee, I needed to heat up something in the microwave but there were none available.
於 2023 年 9 月住了 1 晚

10/10 優異

Ariel

親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was clean, staff was great. We traveled eith a dog and they were kinf enough to bring up a dog bed & bowls for her. Room also had a great view. Would stay again.
Director of Front Office 於 2023年9月27日的回應
Thank you so much for taking the time to leave us your review, we are happy to hear you enjoyed the amenities we offer for our furry friends! We can't wait to host you again.

10/10 優異

Jagjiwan

於 2023 年 9 月住了 2 晚
Director of Front Office 於 2023年10月19日的回應
Thank you for staying with us!

10/10 優異

Farrukh

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful !
於 2023 年 9 月住了 2 晚
Director of Front Office 於 2023年9月25日的回應
Thank you for staying with us! We are happy you enjoyed your stay.

10/10 優異

Ellen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Telluride Business travel
於 2023 年 9 月住了 3 晚
Director of Front Office 於 2023年9月21日的回應
Thank you for staying with us, we appreciate you feedack!

10/10 優異

Arne

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Director of Front Office 於 2023年9月18日的回應
Thank you for staying with us!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent experience on the mountain with short walk to the Gondola.
於 2023 年 9 月住了 2 晚
Director of Front Office 於 2023年9月18日的回應
Thank you for staying with us, we appreciate your feedback!

10/10 優異

Sherie (Durango)

於 2023 年 9 月住了 1 晚
Director of Front Office 於 2023年10月5日的回應
Thank you for staying with us! We appreciate your feedback.

10/10 優異

Ali

家人同遊
讚好：設施服務和住宿狀況
Excellent place to stay.
於 2023 年 9 月住了 1 晚
Director of Front Office 於 2023年9月18日的回應
We appreciate your feedback, thank you for staying with us!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 7 晚
Director of Front Office 於 2023年9月13日的回應
Thank you for staying with us! We appreciate your feedback.

6/10 一般

Paul

不滿：職員與服務
於 2023 年 8 月住了 1 晚
Director of Front Office 於 2023年9月12日的回應
We are sorry we missed the mark and appreciate your feedback!

8/10 不錯

Matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Director of Front Office 於 2023年9月12日的回應
Thank you for staying with us, we appreciate your feedback!

10/10 優異

Anna C

於 2023 年 9 月住了 2 晚
Director of Front Office 於 2023年9月12日的回應
We are happy to hear you enjoyed your stay, thank you for staying with us!

8/10 不錯

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a really nice property, with nice amenities. The room was spacious and well appointed. My only disappointment was the TV reception was really bad, to the point that we couldn't even watch anything.
於 2023 年 8 月住了 3 晚
Director of Front Office 於 2023年9月3日的回應
We are happy to hear you enjoyed our amenities and we also appreciate your feedback. Please know it is extremely important to us. Thank you for staying with us!

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with wonderful access to Mountain Village. Would definitely stay again!
於 2023 年 8 月住了 2 晚
Director of Front Office 於 2023年9月3日的回應
Thank you for staying with us! We hope to host you again soon!

4/10 欠佳

susan

親子同遊
For 500.00 a night this hotel is definitely not worth it Everything closes at 9pm so if you are hungry forget it They have vending machines selling junk food on the 2nd floor that’s it The tV did not work our entire stay and their excuse was “the cable company” is working on it For 3 days they are “working” on it Overall this is jot a 4-5 star “resort” by any means 25.00/ day for what exactly?’ No amenities other than a pool and so called gym Definitely will not be staying here again
於 2023 年 8 月住了 2 晚
Director of Front Office 於 2023年9月3日的回應
We apologize we missed the mark as our staff strives for the best experience possible. Please know your feedback is extremely important to us and has been shared with out higher ups. We had spoken and refunded your Resort Fee. Don't hesitate to reach out if you have any questions.

10/10 優異

Shelby

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Great stay!
於 2023 年 8 月住了 2 晚
Director of Front Office 於 2023年8月22日的回應
Thank you for staying with us! We look forward on hosting you again.

10/10 優異

Jason

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Director of Front Office 於 2023年8月22日的回應
We appreciate your feedback, thank you for staying with us!

6/10 一般

Corey

讚好：整潔度、職員與服務和客房舒適度
Nice but lacking
The resort/hotel grounds are nice and Altezza restaurant is amazing. The room was nice and had great views but obviously old and had seen many "handy-man" type repairs. The exterior of the building from our balcony was looking fairly shabby. I'd have a hard time paying full price of over $400 per night. Also, the magic show was amazing. Great intimate venue with a fantastic performance.
於 2023 年 8 月住了 1 晚
Director of Front Office 於 2023年8月22日的回應
We are delighted to hear you enjoyed Mind Blown and the views from the property. We apologize if we missed the mark, please know we take your feedback very seriously. We appreciate your feedback!

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and staff was very friendly.
於 2023 年 8 月住了 2 晚
Director of Front Office 於 2023年8月22日的回應
We delighted to hear you enjoyed our hotel, we appreciate your feedback!

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Director of Front Office 於 2023年8月22日的回應
Thank you for staying with us! We are happy to hear you enjoyed your stay.

10/10 優異

Shelley

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 4 晚
Director of Front Office 於 2023年8月22日的回應
We are delighted to hear you enjoyed your stay with us, thank you for staying with us!

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Director of Front Office 於 2023年8月9日的回應
Thank you for staying with us! We appreciate your feedback.

10/10 優異

Ken

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Director of Front Office 於 2023年8月22日的回應
Thank you for staying with us! We hope to see you again soon.

10/10 優異

Rhonda

讚好：設施服務
Love this property. We stay every time we go to Telluride
於 2023 年 7 月住了 5 晚
Director of Front Office 於 2023年8月5日的回應
Thank you for staying with us. We hope to host you again!

10/10 優異

Carol (Paradise)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Director of Front Office 於 2023年8月5日的回應
We appreciate your feedback and thank you staying for us!

6/10 一般

Jenelle (Parker)

家人同遊
讚好：整潔度和住宿狀況
I don’t care for there not being a choice to park your own car or not. Not enough food choices/restaurants/snack bars,etc. coffee shop should be open longer. Sink was clogged on both sides. Shower in desperate need of update/recalling Looked dirty/moldy/outdated. Pull out couch was bent and no sheets were provided. Big ordeal made and after a couple hours was tired and didn’t want to keep arguing with staff (who didn’t know English) and one of the managers - Rosa. For a hotel to charge this much I would think service would be way better. Very disappointed. Wasn’t given option of other room. daughter had to sleep on broken bed. Was told a newer mattress should have been on, but wasn’t. Spent too much time when should have been sleeping and relaxing. Not arguing with front desk through Expedia. Very rude behavior. People checking in at the pool seemed like they were high or something. Not sure what was going on. It’s a beautiful property, but don’t feel it’s run as it should be. More emphasis should be put on guests. The hotel seem like it was half open and it felt not very inviting. I had saved up to bring my two children and was disappointed. Parts of the pool area seemed like it deserved more cleaning. The bushes trimmed and trash was all around. Rusted metal I the pool drainage area, Hot tub needs to be revamped. Seems like so much more could be done. A computer was playing music for the whole pool which could barely be heard.
於 2023 年 7 月住了 2 晚