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"Excellent customer service. Top class friendly staff and safe secure accommodation "

"We always stay here when we come to Tenerife. Beautiful hotel with happy, attentive staff. Such a lovely relaxing time here with lots of special extra touches. "

"Overnight stay whilst flying from Tenerife North Airport, up very early so no chance of breakfast. Still enjoyed the hotel."

"Quite simply a wonderful hotel complex, fantastic choice of restaurants which were always accessible. Treat yourself!"

"No tea or coffee making facilities in deluxe room"

"This is a wonderful five star hotel at a reasonable price, surrounded by a calm atmosphere and a beautiful park. The staff are super attentive accommodating.."

"One disappointment - The Portofino restaurant. The food looked pre-pared and was unacceprable..."

"Great family place. Great staff and rooms! Great scenery around the property as well."

"Hard Rock Hotel lived up to its reputation, friendly staff, good food, excellent room. Nothing was too much trouble. Arrival was trouble free and the guy, sorry forgot his name, was one of the best I have come across, so friendly and helpful. We where given an upgrade to a suite, thank you. As we where early we parked our bags and grabbed a coffee in the Constant Grind and chilled. Will certainly be looking to stay in other Hard Rock Hotels on our future trips."