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「Had a great stay overall, and the reception staff were always extremely helpful and approachable. We had a crisis with my wife breaking her arm, which extended our stay 4 days, but the hotel did absolutely everything they could to help. This is the hotel you want to be at in a crisis! :) Special thanks to Myriam and her team Highlights - Buffet food is excellent with a wide variety of fresh food (meats, salads, cheese, desserts etc). Not quite sure where any negative reviews come from on...

「Too inconvenient. Inconvenient place, inconvienient service. We lived here for 2nights, Since our reservations were separated, they asked us to change the room at 12pm on the second day and the housekeeper can help us to put our luggage to the new room. Although it took us too much inconvienence, on the second day 12pm nobody came to my room to helped us. So I don't want to back to this Ritz Carlton hotel again. Awful experience.」

「Es un súper hotel del lujo y uno de los mejores en los que hemos estado. Espectacular!!」

「Une chambre très confortable dans un vaste et agréable hotel. Des espaces extérieurs nombreux et plusieurs piscines bien mises en valeur. Le personnel est sympathique et efficace. Un agréable séjour 」

「Lovely hotel, good suite and great views in a lovely part of Tenerife who prefers a quieter holiday」

「Le personnel parfait , très attentif à notre bien être ! Remarquable ! Le restaurant la Cupula :du début à la fin en passant par les assiettes , le gout , l originalité , le service , et en plus , en français ce qui est un plus pour l explication des plats . Pdj évidement digne d un 5* ; et le buffet du soir également . Restaurant de la piscine également parfait et de très bon gout . Nous y retournerons . 」

「Breakfast menu is vey comprehensive, with hot items cooked to order. Lovely large comfortable dining area overlooking views to the outside. Hotel has the front, cruise docking area, shops, many delightful bars and restaurants within a short walking distance. Rooms are well sized and cleaned, and all staff are welcoming. Roof bar and pool a bonus, also serves a wide variety of drinks, cocktails and food to order.」

「Great location, excellent food, very helpful staff and good evening musicians too, thank you 」