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"Very nice public bath and clean room. "

"Staff are polite and accomodating. Rooms are clean "

"Clean room and helpful staff "

"Room was cleaned and smooth checked in process "

"LYF goes above and beyond. Staff are very friendly, and accommodating. Location was perfect. Highly recommend if you’re coming to Fukuoka! "

"일본 호텔치고 넓고 쾌적하고 깨끗했습니다. 직원분등 응대도 너무 좋았습니다."

"Reception processed our separate bookings so we didn’t have to re check in. Location is key, stones throw away from Hakata station and leisurely 10 min walk to canal city mall, "

"Buffet break was epic - mizayaki A5 beef steak!"

"ハウスキーピングの「おはようございます」と気持ちの良い挨拶。　白いTシャツを白いシーツの上に置いて部屋を出てしまったのですが、ちゃんと畳んで置いといてくれたのは嬉しかった。よそのホテルではこのミスをして、何回かシャツを無くした経験があったので　流石ニューオータニと思った。ハウスキーピングチーム　優秀"