I manager vacation rentals as well as commercial properties, so maybe I have higher expectations than other guests. First the good, the house was very clean and the location was great, just a short walk to the tow rope which pulls you to the ski run. The layout of the house was also fantastic for a large group, especially the huge bunk room. The house was built well and stayed warm even though the temperatures outside were frigid. The management company was very responsive; unfortunately I know how responsive they were because they had to be called out to the house three times during our 6 day visit. No matter how good a management company is, they can’t change what an owner will not pay to update. At this rental price point, the property is in need of all new kitchen appliances both large and small, new glassware, refreshed kitchenware, new bedding and new pillows. The built-in microwave is broken so there is one sitting on the counter. The refrigerator has a water leak, the dishwasher broke while we were there and could not be repaired, and the range is sub-par, though to its credit at least working. Excess kitchen items, like 4 veggie peelers, dozens of steak knives, too many useless pots and pans, coupled with a lack of useful items like adequate thoughtful glassware and dishware convey either the owner’s disregard for the guest vacation experience or just plain laziness. Same can be said for the bed pillows, all of which left a lot to be desired. Hotel triple sheeting is used to make up all the beds, which in my opinion only works in hotels with daily maid service. It really doesn’t work when the sheets are too small and a regular comforter is used as the middle layer. A proper duvet cover with an actually duvet insert would be much cleaner and neater, especially with COVID concerns. Hotel triple sheeting on bunk beds absolutely does not work. Back to the management company, they brought us a brand new high quality pan, pot holders, and toaster when we requested, and even compensated us for the issues we experienced. However, I wish I hadn’t needed to find out how wonderful the management team was in the first place. That said, I would definitely hire them to manage my properties if they were in my town.