All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 331 out of 592 reviews" "
10 - Excellent
331
Rating 8 - Good. 142 out of 592 reviews" "
8 - Good
142
Rating 6 - Okay. 59 out of 592 reviews" "
6 - Okay
59
Rating 4 - Poor. 35 out of 592 reviews" "
4 - Poor
35
Rating 2 - Terrible. 25 out of 592 reviews" "
2 - Terrible
25
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Michael
Travelled with family, Travelled with family and small children
Dear Michael,Thank you for providing your review of Holiday Inn Texarkana Arkansas Convention Center. We are thrilled you enjoyed the convenient location and peaceful atmosphere. Having a great location close to the local attractions while still offering a quiet retreat is a perfect combination. We hope to welcome you back again soon!
Dear Antionette, We're honored to receive your five-star rating. We're delighted you enjoyed your experience at Holiday Inn Texarkana Arkansas Convention Center, and we look forward to exceeding your expectations during future visits.
8/10 Good
Denise
14 May 2024
Liked: Cleanliness, staff & service, amenities
The place was quiet but the beds were very soft, too soft no firmness at all.
Denise
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Denise,We always appreciate hearing from our guests. We're glad our quiet rooms impressed you, and we appreciate your feedback about the beds. Should you be in the area again, please come back to see us.
The beds were very comfortable, and the room was clean. The restaurant makes good hamburgers.
Michelle
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Michelle,From our clean, comfortable accommodations to our tasty food, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon.
Dear Cornel, We're thrilled to hear that you enjoyed your stay at Holiday Inn Texarkana Arkansas Convention Center! Thank you for your kind words, and we appreciate your feedback. We look forward to welcoming you back soon for another awesome experience!
6/10 Okay
Laurie
Business traveller
25 Apr 2024
Liked: Staff & service
I didn’t like how when the door closed, it didn’t close I had to push it closed. I also had difficulty locking the door from the inside of the room. I had to work to feel safe.
Laurie
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Laurie, We're sorry to hear about your experience with the door not closing properly and any other difficulties you may have experienced. Your safety is paramount, and we apologize for any inconvenience caused. We'll address these issues promptly to ensure a smoother experience for our guests. Thank you for your understanding.
Dear Richard,Thank you for your review and for giving us a perfect rating! It's wonderful to know you thoroughly enjoyed your recent experience. We hope you return soon!
This was my 2nd time staying at this property. Easy check in and check out. Love it!
Laurie
Stayed 1 night in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Laurie,We're proud to include you among our returning guests, and we're glad our check-in/out process went smoothly. The next time you're in the area, please come see us again at Holiday Inn Texarkana Arkansas Convention Center!
Dear Jennifer,It is wonderful to know that you had an excellent experience with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind review and perfect rating, and we hope you return soon!
Dear Roy,Thank you for your review and for giving us a perfect rating! It was a pleasure having you here, and we're delighted you thoroughly enjoyed your experience. Take care, and we hope you return soon.
Dear Jacob,Thank you for your review and for giving us a perfect rating. We're delighted you thoroughly enjoyed your stay with us, and we hope you return soon!
Check in and check out was amazingly easy. Staff was friendly and welcoming.
Laurie
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Laurie, We're delighted to hear that your check-in and check-out experiences were smooth and easy. Our team takes great pride in providing friendly and welcoming service to all our guests. Thank you for your kind words, and we hope to welcome you back again soon.
Dear Alejandro,We're so happy to know that our team's amazing service and our tasty breakfast left a positive impression on you during your visit. Thank you so much for the perfect rating and we hope to see you again soon.
Good location
Very helpful and nice lady on the front desk
And amazing Ladys woring the dining room for super.😊
George
Stayed 1 night in Feb 2024
Response from General Manager on 8 Feb 2024
Dear George,Our friendly team is delighted to hear that we could deliver service reflective of our high standards in hospitality. We're also thrilled our location was perfect for your stay, and we can't wait to welcome you back to Holiday Inn Texarkana Arkansas Convention Center for another five-star experience.
6/10 Okay
Helen
25 Jan 2024
We were booked into an accessibility room. There were not many adaptations to accommodate a disability other than bars in the tub.
Helen
Stayed 1 night in Jan 2024
Response from General Manager on 27 Jan 2024
Dear Helen,Thank you for sharing your experience. We apologize for any inconvenience you encountered during your visit, though please know that our ADA rooms are compliant with the standards required for our property type, as we want to ensure we can cater to guests from all walks of life. It is also of note that our team is always willing to assist with any further accommodation you may need, so long as we are aware of it. Other than this, we hope your stay was a comfortable one, and we look forward to welcoming you back in the future for a better overall experience.
Love the restaurant in the hotel. Amy was the greatest server! Friendly and professional. The food and beer was great! And very reasonable prices.
Janet
Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan 2024
Dear Janet,We're thrilled to hear about your wonderful dining experience at Holiday Inn Texarkana Arkansas Convention Center. Your kind words about Amy's friendly and professional service are much appreciated and will be shared with her. It's also great that our food and beer selection and pricing met your expectations. We look forward to welcoming you back for another enjoyable visit!
Room smelled like smoke and heater not working. Breakfast set up is somewhat confusing with ‘coupons’ and the lady that checked me did not go over that with me and was somewhat unwelcoming
Juan
Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan 2024
Dear Juan,Thank you for your review. We regret to learn of your disappointment with your recent experience. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and well-maintained accommodations. We will have a discussion with housekeeping and maintenance to ensure any odorissues are swiftly resolved, and any necessary repairs are made promptly. Additionally, your report will be shared with our entire team to ensure professional and courteous service is provided at all times. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.
Super friendly staff, comfy beds, great hot showers and a super clean facility. We enjoyed our stay!
Brandice
Stayed 1 night in Dec 2023
Response from General Manager on 12 Dec 2023
Dear Brandice,Thank you for your excellent review! We're delighted to know that our friendly staff, comfortable beds, great hot showers, and the overall cleanliness of our facility contributed to an enjoyable stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Holiday Inn Texarkana Arkansas Convention Center for another wonderful experience.
The staff are friendly and helpful. Rooms are nice and clean.
Michelle
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Michelle,We enjoyed hosting you at Holiday Inn Texarkana Arkansas Convention Center. Thank you for your compliments on our friendly service and clean accommodations! We look forward to welcoming you back the next time you're in town.
I didn’t like that it wasn’t anything to do close by.
Sherman
Stayed 2 nights in Sep 2023
Response from General Manager on 13 Nov 2023
Dear Sherman,Thank you for taking the time to share your comments with us. We are glad to see that you enjoyed your overall visit. Our team members are always happy to suggest great local attractions or eateries. It was a pleasure hosting you, and we hope to see you again in the future.
Great facility, very clean, comfortable, and great location.
Marsha
Stayed 1 night in Oct 2023
Response from General Manager on 7 Nov 2023
Dear Marsha,Thank you for your review of Holiday Inn Texarkana Arkansas Convention Center. We greatly appreciate your kind words about our immaculate and comfy accommodations, excellent facilities, and convenient location. It was a pleasure hosting you, and we look forward to your return!
6/10 Okay
Gordon
6 Nov 2023
Liked: Room comfort
Ok hotel
Grumpy receptionist, we disturbed his iPhone time. No please or thanks from him, just curt instructions.
Gordon
Stayed 1 night in Nov 2023
Response from General Manager on 7 Nov 2023
Dear Gordon,Providing amazing service is always our goal, so we're sorry to hear that this wasn't reflected during your visit. Our team will be sure to discuss your comments internally and make improvements where necessary. Thank you, and we hope to see you again soon.
10/10 Excellent
Kristi
28 Oct 2023
Kristi
Stayed 1 night in Oct 2023
8/10 Good
Anthea
Travelled with partner
27 Oct 2023
Liked: Cleanliness, staff & service, amenities
Easy to get to, well-appointed hotel with plenty of parking. Somehow, the room was not very dark at night, which made sleeping difficult. The front of the hotel is very well-lit, but this light comes into the room. New blackout curtains that cover the whole window are needed. There are also flashing lights on the ceiling that prevent total darkness.
Anthea
Stayed 1 night in Oct 2023
Response from General Manager on 29 Oct 2023
Dear Anthea,Thank you for staying at the Holiday Inn Texarkana Arkansas Convention Center and for sharing your feedback with us. We are pleased that our location and ample parking met your expectations. We also appreciate your comments regarding the room lighting, as we understand the importance of a good night's sleep. Our team will take note of your feedback and work towards improvement. Your valuable input helps us improve the experience for all our guests. We look forward to welcoming you back for another enjoyable stay!
Dear Martwann,Thank you so much for choosing to stay with us at Holiday Inn Texarkana Arkansas Convention Center. Providing every guest with exceptional service is our top priority, so we're thrilled that was the case for you. It's also great to read you were able to enjoy a delicious meal. The pleasure was all ours, and we hope to welcome you back in the future.
Room was clean, quiet and comfortable. Great breakfast, and excellent Customer Service
Jaime
Stayed 1 night in Oct 2023
Response from General Manager on 25 Oct 2023
Dear Jaime,Thank you so much for choosing Holiday Inn Texarkana Arkansas Convention Center to host your recent trip. Our goal is to maintain clean, comfortable accommodations, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly team and delicious breakfast were highlights of your stay. The pleasure was all ours, and we hope you'll choose us again in the future.
This place had everything I look for in a hotel. Very clean (big plus), friendly staff, well lit area, & up to date. I will definitely book this hotel the next time I stay in Texarkana.
LaVonda
Stayed 1 night in Oct 2023
Response from General Manager on 15 Oct 2023
Dear LaVonda,Our goal is to impress everyone who stays at Holiday Inn Texarkana Arkansas Convention Center, so we're happy to hear we succeeded with you! It's great to know that our clean, welcoming accommodations helped make your visit memorable. The next time you're in town, please come see us again.
10/10 Excellent
Henry, Brandon
10 Oct 2023
Nice
Henry
Stayed 2 nights in Oct 2023
Response from General Manager on 11 Oct 2023
Dear Henry,It's delightful to know that you had an amazing time with us, and we trust that everything was in order for your stay. Thank you so much for the 5-star rating, and we hope to see you again soon.
10/10 Excellent
Henry, Brandon
Travelled with family
9 Oct 2023
Nice place, hard working team. Will stay here again on my travels to Texarkana.
Henry
Stayed 1 night in Oct 2023
Response from General Manager on 11 Oct 2023
Dear Henry,We are thrilled you had a five-star stay with us at Holiday Inn Texarkana Arkansas Convention Center, and it's wonderful you plan on revisiting us. Thank you for allowing us to serve you, and we can't wait to see you again!