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Reviews of Novotel Bangkok Future Park Rangsit

4 out of 5
Novotel Bangkok Future Park Rangsit
114 Paholyothin Road, Prachathipat, Thanyaburi, Pathum Thani

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 81 reviews" "
Rating 8 - Good. 24 out of 81 reviews" "
Rating 6 - Okay. 2 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

natapoom, murrieta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping mall and food outlets.Hotel provides shuttle if u don’t want to walk . The hotel staffs super friendly and professional and helpful. Highly recommended this hotel.
Stayed 9 nights in Mar 2024

10/10 Excellent

CARLOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quit place
Stayed 2 nights in Jan 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Near The Future Park Mall
The rooms are a good size and very clean. The staff is very friendly. The only thing that soured the experience a bit was I forgot to book Breakfast paid for it but I also had booked too many nights my mistake but they charged me for breakfast for all those nights. Upon checkout I realized this and wanted a refund they told me they couldn't do it until I asked for a manager then they gave me my refund. No Big Deal. I will definitely stay here again.
Stayed 4 nights in Nov 2023

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, very clean, great bed and excellent breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Paula Lee, Flinders View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff delightful and very helpful in all ways.
Stayed 14 nights in Nov 2023

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Amazing breakfast.
This is the second time I have stayed here. Excellent hotel with an amazing breakfast menu. Very close to DMK airport and a massive shopping centre.
Stayed 2 nights in Oct 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great people!
Stayed 6 nights in Oct 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great people
Stayed 1 night in Oct 2023

8/10 Good

Taisuke

Liked: Cleanliness, staff & service, property conditions & facilities
location ＆　staff
Stayed 2 nights in Oct 2023

8/10 Good

Nalinphat

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Sep 2023

4/10 Poor

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant service was appalling. Sat down and waited 15 mins for a menu. Staff sitting behind the counter eating meals during dinner service is just so bad. The girl feeding her face in front of me made multiple mistakes with our order. This is management issue. The Front of House service manage needs a kick up the backside. Music was good, Dj was playing good tunes for the evening. Really disappointed with unhappy, unmotivated staff who would rather feed themselves during service than check on the paying guests. I will not stay here again. It was that bad. I recommend you consider other options. And half an hour wait for water from room service is a joke. 1 small bottle of in a room for 2 people? Budget cutting has its limits. Novotel sucks.
Stayed 1 night in Sep 2023
Response from Sadudee S. on 10 Sept 2023
We are really sorry for the inconvenience. We will investigate for this situation and get you back soonest.Sorry once again for any occurred.Best regards,Sadudee S.Reservation Department

10/10 Excellent

beng lian

Stayed 3 nights in Aug 2023
Response from GEM on 8 Sept 2023
Dear Khun Beng,Thank you for your patronage and loyalty.We are all so delighted to hear positive feedback from you and thank you for taking the time to share it with us is much appreciated.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations.We look forward of hosting you again soon for another wonderful experience.Best regards,Sherree BarquillaGuest Experience Manager

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rooms and great staff,
Great Rooms and very helpful staff, Very clean, We had a GREAT Stay, Would have liked to stay longer but the Cost to eat in the restaurant are a very high, bit of a shame.
Stayed 1 night in Aug 2023

10/10 Excellent

Deryk, New Taipei City

Stayed 3 nights in Jul 2023
Response from GEM on 8 Sept 2023
Dear Khun Deryk,Thank you for your patronage and loyalty.We are all so delighted to hear positive feedback from you and thank you for taking the time to share it with us is much appreciated.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations.We look forward of hosting you again soon for another wonderful experience.Best regards,Sherree BarquillaGuest Experience Manager

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from GEM on 8 Sept 2023
Dear Khun Vincent,Greetings from Novotel Bangkok Future Park Rangsit!Thank you for your loyalty, patronage and for taking the time share your positive feedback and for giving us good rate is much appreciated.I hope we will have the pleasure of welcoming you back again soon.Best regards,Sherree BarquillaGuest Experience Manager

8/10 Good

Vincent

Business traveller
Liked: Staff & service, room comfort
Nice hotel stay
Nice and comfortable with big shopping centre within walking distrance.
Stayed 2 nights in Jun 2023
Response from Khun Sherree on 8 Sept 2023
Dear Khun Vincent,Thank you for your loyalty, patronage and for taking the time to share us your candid review!We are all so delighted to hear positive feedback from you and thank you for taking the time to share your experience with us.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward of hosting you again soon for another fantastic experience.Best regards,Sherree BarquillaGuest Experience Manager

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night and would definitely return. Our room was clean and very comfortable. Breakfast options were amazing.
Stayed 1 night in May 2023
Response from GEM on 8 Sept 2023
Dear Khun Carole,Greetings from Novotel Bangkok Future Park Rangsit!Thank you for your loyalty, patronage and for taking the time share your positive feedback and for giving us an excellent rate is much appreciated.I hope we will have the pleasure of welcoming you back again soon.Best regards,Sherree BarquillaGuest Experience Manager

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Honelet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good plave for family vacation
Very good location near SM Lanang. Staff were very accommodating and courteous. Hotel is clean and facilities are good. Kids live the pool!
Stayed 2 nights in Feb 2023
Response from GEM on 8 Sept 2023
Dear Khun Honelet,Thank you for your loyalty, patronage and for taking the time to share us your candid review!We are all so delighted to hear positive feedback from you and thank you for taking the time to share your experience with us.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward of hosting you again soon for another fantastic experience.Best regards,Sherree BarquillaGuest Experience Manager

10/10 Excellent

Carey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was extremely friendly and went above and beyond for anything we asked for.
Stayed 2 nights in Jan 2023
Response from GEM on 8 Sept 2023
Dear Khun Carey ,Greetings from Novotel Bangkok Future Park Rangsit!Thank you for your loyalty, patronage and for taking the time share your positive feedback and for giving us an excellent rate is much appreciated.I hope we will have the pleasure of welcoming you back again soon.Best regards,Sherree BarquillaGuest Experience Manager

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was immaculate, with a shuttle bus to the mall and breakfast was excellent
Stayed 3 nights in Dec 2022

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are able to accomodate to my late check out needs and they are approachable!

2/10 Terrible

Thanawat

Liked: Cleanliness, amenities
Disliked: Staff & service
Response from GEM on 8 Sept 2023
Dear Khun Thanawat ,Greetings from Novotel Bangkok Future Park Rangsit!Thank you for your loyalty, patronage and for taking the time share your positive feedback and for giving us an excellent rate is much appreciated.I hope we will have the pleasure of welcoming you back again soon.Best regards,Sherree BarquillaGuest Experience Manager

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 STARS!!!!!!!!!! The entire staff from check in to house keeping bar staff and my FAVORITE resturant staff and managers was fantastic!!!! Whis I could live there!!

10/10 Excellent

Robert

Stayed 1 night in Dec 2022

10/10 Excellent

Ki Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room got upgraded. Room is clean and everything works. Staff are attentive. We left a charger when we check out they quickly found it and returned. Overall a very stay
Stayed 3 nights in Nov 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleaness, staff is very friendly
Stayed 5 nights in Nov 2022

10/10 Excellent

Kevin, Hood River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Very very polite. Took care of everything. The room was great. Really like the bed and the shower.
Stayed 1 night in Oct 2022

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a relatively new Hotel and well kept. Close proximity to a mega shopping mall and there is a catered transport to the mall.
Stayed 3 nights in Sep 2022

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great bed [bad back]. the only thing i would have to complain about would be the internet [during business hours]. it slows down to the point that you can't even use it, other than that we enjoyed our stay.
Stayed 3 nights in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

10/10 Excellent

darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Rangsit
Excellent service and value,would go back again
Stayed 1 night in Sep 2022

10/10 Excellent

darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and executive club was worth it.
Stayed 2 nights in Sep 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

chantawadee

Stayed 1 night in Jul 2022

4/10 Poor

Nucharee

Disliked: Staff & service, property conditions & facilities
Very disappointing The bathroom is opened bathroom to the bedroom and very small. There is no outlet for air dryer. It is not convenient to use bathroom, so looking so cheap. There is no “Do not disrupt” sign inside the room so I went to the receptionist to tell them this following message— please tell the housekeeper not to go in, no cleaning and do not disturb” but yet a housekeeper went to my room and clean the room. It is not ok because I left medication containers inside the room and other privacy materials that I would not want any strangers to have an access to those items for my safety. After my returned and realized that someone was in my room, I was so mad and called the receptionist and complained. My privacy is violated. My safety is compromised. Totally is unacceptable.
Stayed 3 nights in Jun 2022
Response from Note on 19 Aug 2022
Thank you for your feedback concerning your recent stay It is with sincere regret that we note your dissatisfaction with our service and facility. Please accept my sincere apologies for the convenience caused.May I politely inform you that all our rooms are equipped with switch button of the "Do not disturb" sign next to the make up room button. However, our team should have suspected or detect the unique activity when you came to inform them of do not disturb request and alert House Keeping accordinglyPlease rest assured that the experience you described causes us deep concern. It does not represent the quality of safety and security we always strive for at our hotelI appreciate your sharing your concerns, and it is our hope to serve you again in a near future. Sincerely,Nartsupak ThaweewongExecutive Assistant Manager

6/10 Okay

Kasem

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but still need an improvement
New and clean hotel with spacious room. Good location, within walking distance (about 8 minutes) to the Future Park Rangsit shopping mall. However, the breakfast variety is pretty limited and still not deserve a 4 star rating. It is seriously needed an improved. The breakfast menu just about the same everyday for my 12 nights period of stay. In overall, it is just a decent stay for me.
Stayed 12 nights in Feb 2022
Response from Note on 24 Aug 2022
Dear Kasem,We are pleased to read that you enjoyed the accommodation conditions and cleanliness in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We regret that our breakfast offer in Food Exchange did not meet your expectations. Your suggestion on the variety of options has been carefully noted by our Director of Food & Beverage and Executive Chef and will be taken into account for the next review of the menu. However, we were very pleased to read that you appreciated the hotel's location as it is short proximity from Future Park Rangsit. Thanks again or taking the time to review us and hoping to see you again soon.Sincerely,Nartsupak ThaweewongExecutive Assistant Manager

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade
Stayed 2 nights in Oct 2023

10/10 Excellent

Ho-Chiao

Stayed 1 night in Oct 2023

8/10 Good

Hiroki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
宿泊証明が発行されないこと以外問題は無かった。 スタッフの教育は今後必要かもしれません。
Stayed 2 nights in Oct 2023

8/10 Good

WILLY

Liked: Cleanliness, staff & service, property conditions & facilities
Hotebewertung
Alles i.O. und auch sauber. Das Hotel ist allerdings auch erst 2-3 jährig
Stayed 1 night in Oct 2023

10/10 Excellent

LILI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, only the air conditioner was too strong to me.
Stayed 6 nights in Sep 2023

10/10 Excellent

LILI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are polite and kind.
Stayed 1 night in Sep 2023

8/10 Good

LILI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and kind!
Stayed 4 nights in Sep 2023

10/10 Excellent

Sujitra

Stayed 1 night in Sep 2023

8/10 Good

Syed Arshad

Stayed 1 night in Sep 2023

2/10 Terrible

Wicha

Stayed 2 nights in Aug 2023

10/10 Excellent

SUKRITTA

Stayed 2 nights in Aug 2023
Response from Khun Sherree on 8 Sept 2023
Dear Khun Sukritta,Thank you for your patronage and loyalty.We are all so delighted to hear positive feedback from you and thank you for taking the time to share it with us is much appreciated.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations.We look forward of hosting you again soon for another wonderful experience.Best regards,Sherree BarquillaGuest Experience Manager

8/10 Good

澤滄

Travelled with family
Liked: Amenities, property conditions & facilities
Sonar and steam room
Stayed 2 nights in Aug 2023
Response from GEM on 8 Sept 2023
Dear Valued Guest,Thank you for your patronage and loyalty.We are all so delighted to hear feedback from you and thank you for taking the time to share it with us is much appreciated.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations.We look forward of hosting you again soon for another wonderful experience.Best regards,Sherree BarquillaGuest Experience Manager