New York The Clemente Hotels

"We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day. Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock. On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up. The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed. When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need…."

"room not as advertised"

"Great location near diverse restaurants, neighborhoods and subway stations. Excellent hotel for solo travel."

"This hotel is in the best area, they have water bottles downstairs for guests and coffee (no coffee machine in room) We reqlly enjoyed the bar downstairs and the rooftop. Cons: the rooms are absolutely TINY!! lf you are sharing with another person you will feel them getting up out of bed. The bathroom door doesnt close tightly so be comfortable enough to use the toilet really close to your partner. "

"Très bien situé, propre, sécuritaire A+"

"Loud pop synth music till 330 am right next to our room. Not just loud, unbearable. No refund.” Sorry, our hotel is known for this” . Expedia lead me astray on this one"

"Great stay in the more residential area of NYC. The rooms are not huge but big enough and great location for the subway."

"Blah"

"Great location, huge suite for the area. Older amenities, but you can’t beat the location. Next to a large park. Great for families."