Buffet breakfast (surcharge), bike hire and an electric car charging station
A 24-hour front desk, a vending machine and concierge services
A lift, newspapers in the reception and tour/ticket information
Guest reviews say good things about the helpful staff and overall condition
Extra conveniences in all rooms include:
Free toiletries and hairdryers
Wardrobes/cupboards, cable channels and coffee/tea makers
Awards and affiliations
Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Dutch, English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
1 restaurant
Room service available
Things to do
Bike rentals
Designer shops
Fitness centre
Shopping centre
Family friendly
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Newspapers in reception
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Free toiletries
Hairdryer
Towels
Entertainment
TV channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Laptop-friendly workspace
Phone
Safe
Soundproofing
Policies
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
An off-lead area is available
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Property is also known as
Van der Valk Hotel Den Haag Wassenaar
Van der Valk Den Haag Wassenaar
Van der Valk Hotel Den Haag Wassenaar Hotel
Van der Valk Hotel Den Haag Wassenaar Wassenaar
Van der Valk Hotel Den Haag Wassenaar Hotel Wassenaar
Van der Valk Hotel Den Haag Wassenaar Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear lady/gentleman,
With this letter, I would like to complain about the conditions of my reservation.
The hotel was under renovation. The fact that renovations are underway does not in itself have to be a problem. But in this case, the entire hotel was renovated. I will point out the inconveniences we experienced here:
Our room number 332 was on the 2nd floor and was not accessible by elevator. My 73-year-old girlfriend and I therefore had to walk up 2 floors (32 steps) with our suitcases and luggage and then all the way to the end of all the corridors before we could get to our room.
•
Our room had a view of the car park at the front. A scaffolding ran right past our window, and we were unpleasantly surprised by passing construction workers who could look into our room. My girlfriend was still getting dressed at the time.
The windows were single-glazed. As a result, cold came in and the windows were partially fogged up in the morning.
The restaurant for breakfast and dinner was located in a special pavilion that was only accessible via a path of steel road plates and under the scaffolding.
Especially after dinner, we had to walk back to the reception through the pouring rain in the dark without much lighting.
In the hallway in front of our bedroom, the roof leaked through 3 light points. After some time, 3 buckets were placed for this purpose.
I really think that we should receive a big compensation due to the quality of the accommodation offered.
Michael
8/10 Good
Nancy
Travelled with group
26 Jul 2023
Liked: Staff & service
Disliked: Amenities
We were disappointed that the grounds were
Completely unusable and in such a state of disruption. I had intended to stay at your facility in Vorshooten which would have been a better environment.
The construction was very noisy first thing in the morning by 7am. We really enjoyed the restaurant facilities and appreciate the birthday wishes for our friend our last evening in the dining room. The front desk staff was very helpful.
I had issues with my window being opened while i wasn't there and not closed again.
The pod machines used for coffee are tempermental. I had issues with three machines.
We regularly use the Van der Valk when visiting family in The Hague. Even though it continues to be refurbished we use it because of the friendly efficient environment. Our request for a late sign out because of our evening flight to the UK was very much appreciated.
Andrew
Stayed 2 nights in Jan 2023
4/10 Poor
Verified traveller
Business traveller
24 Oct 2022
Disliked: Cleanliness, staff & service
Very disappointing stay!
The overall experience was not very good at all. Upon arrival, I was given a room that was quite dirty. Luckily I was able to get another room. During the night at around 3 a.m. there was a fire alarm. Everyone had to go outside. We stood there for about 30 minutes but what really bothered me is that no one from the hotel gave us any information, even when we asked.