Gold Coast The Oasis Hotels

"Location is in good area, close to supermarket and restaurants. Beach is 5 mins away. Rooms were big and beds good. Clean to a certain extent, bathroom had water coming through the bottom which made a mess. Overall good stay."

"I only stayed there due to the proximity to the convention centre. What I didn't like was the fact the TV remote wasn't working and the shower head in the bathroom was broken."

"Breakfast was repeated every day and tasteless . Staff was not helpful at all and room are not well maintained We requested to clean our room while we are out but it was not clean and upon checking they just ignored."

"Was a lovely place great beach view. Parking bit tricky"

"Spacious, comfortable, a little noisy, but that’s the area. Excellent service. Comfortable bed and pillows. Easy walking to Convention Centre, Pac Fair and restaurants. "

"At first for what I paid versus what i expected didnt align. I selected mountain view and in no way did i receive that. Also first night i attempted to utilise the blinds in which they fell from the roof. The first request was that a staff mber will unscrew it until the nexy day for it to be fixed. I requested an uograde which was granted however on a lower floor. In this unit it looks just over the spa and windows arent tinted whivh eliminates alot of privacy. My concerns would be A) Safety is not considered highly in staffs mind as it was a very tough conversation to be moved rooms. B) Privacy may not be thought of when it comes to rooms looking over the spa/pool area. C) for price paid no house keeping offered and expected to keep place as tidy as I found it to when i left. D) Also once room change was sorted there was no follow up in how i was finding the stay. It was a great stay how ever a few of these things shoukd be considered for the wellbeing and safety of customers booking at synergy. Appologies for photo attached with captions. It was the only one available on my phone"

"Comfortable and spacious accommodation. Enjoyed our stay here and would book again."

"Hotel is great, lovely pool and close to beach. Room was OK (no free upgrade this time) and having to hand over your luggage immediately on arrival (pre-check in) was unexpected and not really warranted."

"I had booked a corner room with a balcony it is great to be able to have a sliding door to open"