San Francisco The Regency Ballroom Hotels

"Very comfortable beds and amazing concierge Havier"

"It was a clean room, the staff was great, breakfast was good. "

"This was a great stay in a convenient location. It’s cute and the rooms have a nice flair compared to the bigger chain branded hotels nearby, but still is very comfortable. Staff was super friendly. If you’re OneKeg platinum just don’t expect those benefits to be honored. I’ve found Expedia isn’t really good or consistent at administering those and this was one of those properties where they have no understanding of it."

"Nice if a bit tired. Grand bedsteads and curtains. Water pressure is somewhat low. Terrific fellow running the bar."

"Breakfast was delightful "

"I can handle bad luck items. If, for example, The neighbors were noisy, or the ac wasn't working that day, that might not apply to the next guest. No, my problems are more ongoing. The premium room pictures clearly showed a chair under a small side table built into the bed that could be be considered to function as a small desk.Either chair or side table existed in the room. The staff said none of thier rooms had a desk after calling the manager who refused to speak to me. Pictures are worth a thousand words, but 5he staff tried to make it user error because the text description didn't say desk. But the pictures for each room type were different and clearly showed a chair under a table. Also other rooms had pictures of actual desks but they said no rooms had desks, so those pictures are lies according to the manager. They didn't even have the grace to apologize for my inconvenience. Other problems with the room, the shower lacks a grab bar even though the floor is not non-slip. The TV is slow, it blackscreens for 10 seconds when changing channels. A pain when I am unfamiliar with the channels. The channel guide didn't work, I had to set the date and time to get it to work but it didn't populate the listing. The light turns off automatically... When I was taking a shower.... The switch to shift shower from wand to overhead is hidden for anyone of standard height... It is very small under the temperature control. I have a lot more to say but am only allowed 1500 characters"

"Great hotel, super clean."

"The property is in a great location in downtown San Francisco. However it is an older hotel so some the rooms and bathrooms are very small. "

"Parking appears secure at first but it appears there is a guy living there with his dog in car , the room was ice cold when we arrived I assume it would heat up but after freezing all night when we were going out to explore I told the desk attendant we had no heat and he said it’s off during the day but on at night I said no we had nothing and needed an extra blanket . When we returned in the afternoon 4:00 pm I asked again about heat he said he was working on it so asked about Blankets again he is working on it??? So at six pm asking again about heat and blankets, now others are asking too because they are freezing his reply it will be fixed in a couple days, still no blankets so we booked a different Hotel to stay in and packed up as we are leaving at 8:30 pm he gave us a blanket I said no I want a refund he said he couldn’t do that the Owner who won’t be back till 10:00 am !! This place is and absolute dump don’t no how Hotels. Com would even list it !!! Outside crack heads sleeping on the streets!!"