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Rating 10 - Excellent. 4 out of 10 reviews" "
10 - Excellent
4
Rating 8 - Good. 4 out of 10 reviews" "
8 - Good
4
Rating 6 - Okay. 2 out of 10 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 10 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews" "
2 - Terrible
0
9.2/10
Cleanliness
8.4/10
Staff & service
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Eugene
Business traveller
27 Aug 2023
Disliked: Cleanliness
Disappointing
For a 3 star i guess it was ok, but offputting was the massive spider and cockroach as well as the mould in the bathroom
Response from Royal Hills Lodge and Spa on 5 Jan 2021
Dear Pascal
Thank you for the 8/10 rating. We appreciate the feedback and are happy to know that you enjoyed your time with us.
We look forward to your next visit.
Kind Regards
Die Unterkunft liegt sehr abgelegen . Stromausfall ist die Regel. Klimaanlage konnte nicht benutzt werden , da Notstromaggregat eingeschaltet war. WLAN = Katastrophe .Das einzig gute war die Massage , die wir gebucht hatten