搜索索顿的木舍

“Great location. Kristina was amazing at the front desk. Great customer service.”

“很好”

“The one staff member we encountered at check-in was lovely. However, she was the only person on site with full capacity and there were maintenance issues that she was trying to work through such as broken ice machine. When we got back late in the evening, a guest was there to check in and the guest was locked out and hotel staff was nowhere to be found. In the morning we realized there was no smoke alarm in our room. Maintenance and amount of staff are a problem.”

“Had an excellent stay at DoubleTree, nice people, clean environment, no complaints really. Only thing my son left his jacket in the lobby the day we arrived. I noticed it as we were checking out and asked did they happen to have it in the lost and found. I even drove 30 min back to the hotel to ask in person. The front desk told me no one turned it in. I counted this as a loss, when I arrived home in CA the next day, I get a call from their manager saying they found my son’s jacket and it’s……

“Attendent treat me bad”

“Very clean and comfortable room. Great breakfast at no extra charge. Located near a lot of shopping stores and restaurants. A little over 1hr away from Rocky Mountain National Park. Great visit.”

“Was told when I arrived, that the system was down. So therefore could not be checked in for my stay. The receptionist said I could wait until around 6am to see if the system comes back up but no guarantee or I could try to find a similar hotel in the area.”