Richmond Three Lakes Park Hotels

"I love the fact that they had breakfast in the morning always fresh and clean would recommend to my family and friends and would stay again in the future "

"Don’t stay here at all this place is horrible staff and all rooms are dirty and nasty "

"Absolutely awful experience at the Graduate Richmond, especially for a room that cost over $300 a night. The bathroom was filthy when we arrived — dusty, grimy, and just plain nasty. Conditioner was completely empty. It looked like it hadn’t been properly cleaned in a long time. For the price they charge, basic cleanliness should not be optional. Dust all over the shelves in the Suite, and just all around did not look clean or turned over properly   The valet staff was horrible as we were leaving.  Rude, Disorganized, unhelpful, and made an already frustrating stay even worse. To top it all off, I was charged twice for the same room, and nobody there could give me a straight answer on how to fix it. Being double-charged for an already overpriced room and then getting no real help is completely unacceptable. I also paid extra for breakfast and never received it. So not only was the room dirty and the service terrible, but I was charged for things I didn’t even get. For over $300 a night, this place was a complete disappointment. Dirty room, terrible service, billing issues, and zero accountability. I would not stay here again and would not recommend it to anyone."

"No bar soap in our hotel room. The bathroom door wouldn’t shut all the way."

"The thing that was good there was the ladies in the restaurant for breakfast. They were very nice and very helpful. But don’t pay the higher price for breakfast. It’s all the same. They really need to update. The place carpets are very stained and dirty. Coming into the place to register needs a major paint job it’s like they’re just letting it go. They said there’s a pool there but they have no instructions or tell you nothing about where the pool is or nothing. They said you can order room service, but there’s no menus in your room to let you know what they have and how much it cost."

"It’s okay for only one night "

"I had an issue with my Hotel.com (Expedia) reservation, after we drove 2-1/2 hours. The nice lady at the front desk took charge and provided all the details of the online issue. She was professional, understanding and kind. Thank you for your exceptional customer service. Because of the service provided at this Days Inn/Wyndham, it will keep me coming back."

"Very unclean room stained chair,heavily dented refrigerator,stained,chipped sink. Have pictures"

"The bungalow in Richmond was perfect for our stay. It was clean, the kitchen was well anointed with utensils, dishes and cookware. The beds were very comfortable! Entry instructions were perfect and communication with the owner was great. "