They ignored my request to change room for a broken toilet for 3 days. Air conditioning can't keep up with external heat so the room was 82-85 all daylight hours. Breakfast is mediocre at best
vittorio
2025 年 7 月入住 1 晚
10/10 超赞
Victoria
团体旅客
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was so cozy and comfortable. My room was comfortable, the bed was cozy and the pool was so clean and I enjoyed the swim I got in. Such a great hotel I'll definitely stay again
Victoria
2025 年 7 月入住 1 晚
2/10 糟糕
vittorio
与家人及幼儿出行
2025 年 7 月 29 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
I called 4 times for a broken toilet and for 3 days they didn't believe me. Finally on the third day a manager came to see but it is still not fixed.
The air conditioning can't keep up with the outside heat and it was 85F in the room for hours every day.
Pool is ok I wish it was a bit warmer. I didn't really enjoy breakfast is mediocre at best.
vittorio
2025 年 7 月入住 3 晚
8/10 还可以
Stephen
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Temperature controls in room were very iffy. Didn't work all the time. Pillows a but flat. Walls are very thin. Could hear lots of noise from outside the room and next door.
Stephen
2025 年 7 月入住 2 晚
2/10 糟糕
Jayson
与家人出行, 商务旅客
2025 年 7 月 28 日
满意:服务设施
不满意:住宿条件和设施,员工和服务
Unfortunately, it did not go very well 310 927.4304. Jay
Jayson
2025 年 7 月入住 3 晚
10/10 超赞
Ashley
与家人及幼儿出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very nice and it was very clean
Ashley
2025 年 7 月入住 2 晚
10/10 超赞
Allen
2025 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Private area was nice
Allen
2025 年 7 月入住 2 晚
4/10 很差
Donna
与家人出行
2025 年 7 月 27 日
Room was hot & a/c would not turn on. Coffee maker in room was broken. Bed was comfortable. At breakfast they had no forks.
Donna
2025 年 7 月入住 1 晚
4/10 很差
Eugene
与家人出行
2025 年 7 月 23 日
I had to be moved to another room because of ant problem then the room they move me in had mole on the ac cover not a good experience
Eugene
2025 年 7 月入住 5 晚
8/10 还可以
Joelle
团体旅客
2025 年 7 月 22 日
满意:员工和服务、服务设施、住宿条件和设施
Convenient location, just close enough to explore Chicago, just far enough away to be quiet. Staff was very friendly and helpful
Joelle
2025 年 7 月入住 5 晚
10/10 超赞
David,Spring Hill
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Close to major highways, easy access, clean rooms
David
2025 年 7 月入住 3 晚
4/10 很差
Jasmine
与家人及幼儿出行
2025 年 7 月 21 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
We recently stayed over the weekend to celebrate our child’s birthday. Had issues with booking per hotel trying to run payment before getting to location even though Expedia has option to pay at property. They cancelled one of the rooms and didn’t even attempt to call to see if payment could be run with all the scams my card stays locked for security purposes. I had to go back and forth with an associate named Eric to get a solution per Manager Xavier giving ok to correct their error. Then upon arriving there was a $100 hold per room as they say due to the weekend which is normally $50. The pool closes @8pm which was insulting for what we paid never have I stayed at a hotel and the pool closes no earlier than 10pm on the weekend. The carts to bring your items to your room were on flats in which we had to maneuver as best as possible due to the amount of items we had. I asked Xavier for a count of 8 sets of towels for our rooms. He stated their dryer went out over night and there might be a delay and he would get a least 4 sets sent up. Waited over 2 hours nothing ever came up. I had to walk down to the desk to get what he had which was only some face towels. Finally breakfast was pretty sad they had 1 waffle maker for a supposedly booked out hotel. No turkey products available as my family doesn't consume pork or pancakes as an alternative. Short version for about $600 for 2 rooms for 1night and a $200 hold for incidentals. Don’t waste your time for the headache
Jasmine
2025 年 7 月入住 1 晚
4/10 很差
Trinity
与配偶出行
2025 年 7 月 21 日
不满意:清洁度、服务设施、住宿条件和设施
I had mold in my room which I am extremely allergic too! I then changed rooms and the new room ended up having ants in the bed! Extremely disgusting! I’d never chose the hotel again !
Trinity
2025 年 7 月入住 5 晚
2/10 糟糕
Gerardo
2025 年 7 月 21 日
满意:员工和服务
Nothing good
Gerardo
2025 年 7 月入住 1 晚
8/10 还可以
Vanessa
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They have a Texas Roadhouse in the parking lot and a gas station and car wash next to hotel. I was a little disappointed in this particular stay. We had ants in our room on our nightstands and on our bed. We paid for a studio suite and we didn't get that they apparently didn't have our room available so they gave us a different suite. Have the separate room from the living room was important to me bcuz I like to sleep in while on vacation and my husband gets up at 430 am daily...work schedule. So he couldn't watch TV until I woke up. My sheets had what looked like makeup on it and my bedspread had hair on it in several places. The carpets need to be steam cleaned and not just vacuumed bcuz it smells a little. After this experience we have decided not to return to this location.
Vanessa
2025 年 7 月入住 2 晚
6/10 一般
Brigette
与家人出行
2025 年 7 月 20 日
满意:员工和服务
The room wasn't super clean. Carpet was sticky, bathroom had mildew and pink bacteria.
We also had no soap in our room.
Brigette
2025 年 7 月入住 4 晚
2/10 糟糕
Stacy
与家人及幼儿出行, 与家人出行
2025 年 7 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room and the hotel itself, was filthy and run down. We had to ask for clean towels, we never received housekeeping services during our 3 night stay. There were people and kids up and down the hallways at all hours of the night and day. The breakfast was disgusting and dining area disgusting. I would never stay here, so gross!!
Stacy
2025 年 7 月入住 4 晚
10/10 超赞
Mark,Houston
2025 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Perfect nights sleep
Mark
2025 年 7 月入住 1 晚
10/10 超赞
Albert
商务旅客
2025 年 7 月 15 日
Good place
Albert
2025 年 7 月入住 1 晚
8/10 还可以
Joan,Muskegon
与配偶出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
It is clean and in a nice area. Coffee is available 24 hrs. Breakfast was decent. We stayed on the third floor and there was no air conditioning in the hallway which made it miserable and our room wouldn't cool off very well. Plus side of that was the receptionist provided us a large box fan for our room which helped alot.
Joan
2025 年 7 月入住 2 晚
8/10 还可以
Angela
与配偶出行
2025 年 7 月 13 日
满意:住宿条件和设施,清洁度
🙂
Angela
2025 年 7 月入住 1 晚
10/10 超赞
Julianne
2025 年 7 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Very close to the amphitheater in Tinley park
Julianne
2025 年 6 月入住 1 晚
8/10 还可以
Gigi
2025 年 7 月 10 日
Gigi
2025 年 6 月入住 1 晚
6/10 一般
Jashette
2025 年 7 月 6 日
满意:员工和服务、服务设施、住宿条件和设施
The room wasn’t completely sweep or vacuum still food on the room floor staff was great they just need to take there time when cleaning the room