Thissamaharama Tissa Lake Hotels

"Room was clean and staff service was impeccable."

"very good service. They will take care of you and location is very beautiful. They could improve on clean towels, door mats etc but we can still manage"

"very good"

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no prior notice or explanation. Disturbance at Night – There were multiple incidents of people knocking on our door in the middle of the night, which was alarming and unacceptable. Poor Service – Overall, the service provided by the staff was unprofessional and unhelpful. Random Door Knocking – We felt unsafe due to unexplained and random knocking on our door throughout the night."

"We enjoyed our stay, the staff is really nice and helpful. The property is well maintained and clean. "

"We used the hotels as a base for a safari tour and it was an ideal base. The location is great, being a short walk (1500m) out of Tissa. Lake Wind Resort is a beautiful heritage building that has had life injected again by new management. The team could not have been more helpful and attentive. We had a few minor issues, such as a very minor leak (understandable as the build has recently had work done), but the team addressed promptly and properly. Don’t let that put you off because the hotel was very clean, comfortable and had AC, cold fridge and served good food. Breakfast on the veranda was memorable, it is such a beautiful setting, the omelette and fruit was delicious and so well presented. We walked along the lake each evening and enjoyed seeing the locals spending time and having fun there. I have added a few photos for information. We really enjoyed staying at the hotel and wish the team well as they definitely looked after us."