「Cleanliness is their greatest strength, although the sheet & towel that should have been white was not. I thought the reason for white sheets and towel was because you can easily bleach them, yet you can judge for yourself. Generally, the staff was pleasant, the restaurant staff especially was very helpful (Big up oonu self Ruth & Trevaugh in restaurant & Georgette at front) BUT beyond that it was not very good. For example I reported that the TV wasn't working, it was as if they didn't believe...
「Clean room, friendly staff, good food.
Phone needed for internal communication. Toilets are too low for the aged.
Nanny display need to be more meaningful, and educational.Not sure that there is space facility.」
「Rooms are very spacious and clean. Lighting in the bathroom could be a little brighter. Rooms could use proper closets.
Nice pool area but pool level was low due to drought which is understandable, however the pool was not clean. There are too many uneven surfaces and steps for older adults. It’s not handicap friendly. Food in the restaurant is quite good, however coffee should be available earlier than 8:00am. Would suggest a coffee station set up for guests for early risers. Staff is...
「I get it that this property is a sustainable eco resort. But that said, there were some design and layout aspects of the room (hut) where we stayed that are quite uncomfortable and could even be downright dangerous. We stayed in a 2 level hut. One of the beds was at the lower level, and the bathroom/ toilet is on an open plan across from the bed. So one person would be lying or sitting up in bed and another could be using the toilet, with hardly any partition between them. More dangerous is the...
「Room was clean, staff was very helpful and friendly, location was great. The direction instructions to get to the location makes a lot of sense as long as you are paying attention to every detail. I love the seclusion away from commotion. The view was beautiful up on the hill. I will be staying here again in the near future, God-willing.」
「The management need to train the reception more
We arrived at 2:30 and were greeted with “you’re early” check in is at 3 but a better greeting would be nice. We actually waited until 3:30 for our rooms
The hotel is nice and the location is very good」
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