十胜希尔斯

環境廣濶、清靜，意想不到的好地方，廚房設備齊全可自行煮食，每一間屋都很大，可以隨便去雞舍執雞蛋和到温室摘菜，不另外收費，可能地方真的太大，所以對園區的管理差了些小，但整體來說很不錯。

I stayed at Tokachigawa Moor Onsen Seijyakubow for two nights. I had high expectations for this stay, having booked nearly a year in advance via Expedia. While there were highlights, the experience was marred by a significant operational oversight. Six months prior to my arrival, I specifically requested to change my dinner to Teppanyaki for the second night. Unfortunately, the staff missed this request entirely. They only contacted me a few days before my trip to inform me that Teppanyaki was only available for my first night due to lack of availability. For a high-end establishment, this level of administrative negligence was disappointing. Regarding the facilities, while the guest rooms and the reception lobby were immaculate and beautifully maintained, the private onsen area needs more attention. There was a noticeable odor in the shower section, and I observed mold in the grout between the tiles. This suggests the cleaning staff needs to be more thorough. On a positive note, the culinary experience was outstanding. Both the Teppanyaki and the Kaiseki meals were well above standard and truly delicious. The staff were also very apologetic regarding the booking error, which I appreciated. I sincerely hope the management can improve their reservation tracking and deep cleaning processes. With these improvements, Seijyakubow has the potential to become the premier hotel in the Tokachigawa Onsen area.

整體感覺很優秀，不愧是一家享負盛名的溫泉旅館。 可惜當晚酒店的自助晚餐已經滿席，我們要駕車到別處吃飯再回酒店浸溫泉。 不過有點驚嚇的是，我們本來進房放下所有行李便外出，回來時竟發現店家已經為我們鋪好床鋪及被單，這是自己從未遇過的事。