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Grand Hyatt Tokyo

5.0 star property
Luxury Tokyo hotel connected to a shopping centre, steps from Roppongi Hills

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Grand Hyatt Tokyo

Lobby
Terrace/patio
Front of property
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
7 restaurants, breakfast served

Reviews

9.2

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is HK$3,298
HK$4,171 total
includes taxes & fees
8 Aug - 9 Aug

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Nothing good
Tao
Nov 27, 2022
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About the area

Map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032

What's nearby

  • Roppongi Hills - 1 min walk
  • Tokyo Midtown - 8 min walk
  • Tokyo Tower - 2 min drive
  • Shibuya Crossing - 3 min drive
  • Shinjuku Gyoen National Garden - 9 min drive

Getting around

  • Ebisu Station - 4 min drive
  • Roppongi Station - 7 min walk
  • Tokyo (HND-Haneda) - 28 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪旬房 - ‬2 min walk
  • ‪オーク ドア - ‬2 min walk
  • ‪グランド クラブ ラウンジ - ‬1 min walk
  • ‪けやき坂 - ‬2 min walk

About this property

Grand Hyatt Tokyo

Luxury hotel near Roppongi Hills
Located close to Mori Art Museum and Tokyo City View and Sky Deck, Grand Hyatt Tokyo provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body wrap, a Swedish massage or a facial at the on-site spa. Make sure that you enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge) and tour/ticket information
  • A water dispenser, a gift shop and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 387 rooms have comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with digital channels and DVD players
  • Fridges, CD players and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (JPY 6000 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5945 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Fiorentina
  • Chinaroom
  • The French Kitchen
  • Keyakizaka
  • Shunbou

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (30138 square feet)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • CD player
  • Digital channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel Minato
Minato Hyatt
Grand Hyatt Tokyo Japan
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Does Grand Hyatt Tokyo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Tokyo?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Tokyo on 8 Aug 2024 start from HK$3,297.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Tokyo?

Valet parking is available for JPY 6000 per night.

What time is check-in at Grand Hyatt Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Hyatt Tokyo?

Checkout is at noon.

Does Grand Hyatt Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM-8:30 PM at scheduled times. A fee of JPY 1150 per person applies.

Where is Grand Hyatt Tokyo located?

Located in Minato, this luxury hotel is steps away from Roppongi Hills, Mori Art Museum and Tokyo City View and Sky Deck. Tokyo Midtown and Nezu Art Museum are also within 1 mi (2 km). Roppongi Station is 7 minutes by foot and Azabu-juban Station is 13 minutes.

Grand Hyatt Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 774 reviews" "
Rating 8 - Good. 175 out of 774 reviews" "
Rating 6 - Okay. 30 out of 774 reviews" "
Rating 4 - Poor. 15 out of 774 reviews" "
Rating 2 - Terrible. 10 out of 774 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Didier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Branimir, Campbell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful
Stayed 5 nights in Jul 2024

10/10 Excellent

Shihchung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services
Stayed 4 nights in Jun 2024

10/10 Excellent

Eric Harris

Stayed 7 nights in May 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay
Stayed 1 night in Jun 2024

4/10 Poor

Sonya

Travelled with partner
Customer service poor
Stayed 3 nights in May 2024

10/10 Excellent

Myla

Stayed 4 nights in May 2024

10/10 Excellent

Charles, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great service!
Stayed 9 nights in Mar 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our best hotel stays ever.
This was one of our best hotel stays ever. The staff were the nicest people I have ever met in hospitality, the room was spotless and full of awesome tech, the bed was very comfortable, the views were amazing, and the location was perfect. If you are going to Tokyo and want to splurge a little, please stay here. I will miss this place dearly when we leave.
Stayed 4 nights in Apr 2024

8/10 Good

Perry Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Apr 2024

10/10 Excellent

Srinivas Jaideep

Stayed 3 nights in Apr 2024

10/10 Excellent

Sherri, Chino Hills

Stayed 1 night in Apr 2024

8/10 Good

Asako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Karolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 night stay
The service was wonderful. Hotel is convenient to train and shopping/restaurants right next door. Stayed 5 nights at the end if a 5 week trip. Room was a bit small, and bed was a bit hard, pillows were thin (needed to have more brought to the room). We were told we would get ice with turndown service, but that never happened and we had to call down every night to have it delivered. Noisy hallway but that was due to rude customers, not the hotel.
Stayed 6 nights in Mar 2024

8/10 Good

Bussaraporn, LaJolla

Stayed 4 nights in Mar 2024

10/10 Excellent

Pradip Kumar Ratilal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, superb hospitality, very courteous staff and well situated.
Stayed 7 nights in Mar 2024

10/10 Excellent

Tak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my wife and 5yr old and arrived into tokyo early evening. We got registered quickly by hotel staff and got into our room with everything ready. The third bed was already set up with a welcome bag for our child waiting. Traveling with young children, that was appreciated. The front desk staff and concierge were all awesome and helpful throughout our week stay. Gave us great tips and useful info about places we wanted to go. Waits and lines, if any, were never too long. The French Kitchen breakfast buffet was great and its staff were also wonderful. It was unfortunate that Shunbou was closed for renovations (?) and the pool for maintenance during the first few days of our stay. The location is a great balance of quiet, convenience, and access to attractions.
Stayed 6 nights in Jan 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, excellent housekeeping. On site steak house and teppanaki restaurant were deeply average and extremely expensive even before the 15‰ service charge. Nice pool but gym was rammed both times I tried to use it. Overall, an OK hotel but not an exceptional one.
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for families!
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing concierge that goes above and beyond. The club in the 10th floor is really awesome and convenient.
Stayed 2 nights in Dec 2023

4/10 Poor

Amy

Stayed 2 nights in Oct 2023

10/10 Excellent

Charles Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Japan. Tokyo is a fantastic city and the Grand Hyatt is extremely well situated and convenient for public transport, sightseeing and shopping. Spotlessly clean, well maintained and the staff are outstanding. A 5 Star experience in every way. We'll be back!
Stayed 12 nights in Nov 2023

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023