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“Unfortunately the communication with check in was very poor. We did not received details on how to check in until 2 hours after the start of check in. After messaging the host with no reply, we needed to contact the online provider to contact the host, even they could not contact the host. Eventually the host made contact with no apologies. ”

“Great location, easy to find and easy to get to and from the city where our conference was taking place. The check-in / check-out process was a breeze and communication with the owners / managers was excellent. The apartment was clean and well fitted out BUT it is showing the test of time - flaking paint in the bathroom and bedrooms, flickering light in the bathroom and very noisy air conditioning units in the lounge room and main bedroom.Would I stay there again - yes I would - because of its……

“This property is a BnB run by private renters. Studio room In need of some TLC and maintenance. Bathroom/laundry - no exhaust fan, sink plug does not work, shower base floods, lighting dim with some bulbs not working, door does not lock. Kitchen- sink plug does not seal therefore unable to wash up, need to use dishwasher however no dishwasher tablets initially provided - had to text owner to get some. Bed - only 3 pillows which were all flat ones. No access to room service. Location was good……

“Not up to par for a luxury unit”

“The apartment was clean and tidy, parking at this apartment is good, only problem was if you didn't have internet connection previously from where you were coming from you didn't know how to get the key cards and parking, because the people who were in reception at mantra were absolutely useless, wouldn't help you at all,”

“The view and location were great ”