Pittsburgh Topgolf Hotels

"To start off I would like to say I have stayed at a lot of hotels but the front desk staff at this hotel was so incredibly rude to its guests. The way they talked to people who asked questions was something I had never heard from front desk staff before. The hotel may have been a smoking hotel at one point as the remnants of old smoke remained in the rooms and the lobby area. The front desk staff smoked (as well as other guests) just outside the door which probably didn’t help. At breakfast which was a good spread when item low and someone asked for that item the staff said absolutely not. ( this was in regards to someone asking for a piece of cheese). Another being when the WiFi password didn’t work the front desk answer was well mine is working perfectly fine so I can give you a number to call but there is nothing I can do. It was the manner and the tone in which the hotel staff behaved that was most astonishing. The hotel is older and in need of updates but the rooms were clean. "

"Staff is only there until 8pm, the rooms floor was sticky, the toilet leaked water everything you flushed out the side, the sheets had stains and multiple cigarette burns. 3 floors up and elevator broken. Never again."

"Not one of the better Hilton properties that I have stayed at. A bit dated, had a somewhat stale odor though out the hallways. Some staff very friendly, some not so much. For a secondary Hilton property, it was not as nice as many others that I have stayed in."

"Parking was plentiful. Food was good. Rooms very clean. "

"Breakfast is fresh, plenty of choices. No issues parking and convenient location "

"Our room was clean and comfortable. Shower pressure was good which I always critique. And breakfast was really good. I had oatmeal, eggs, sausage, and a waffle, with my coffee. And there was so much more to choose from. Overall a really good experience."

"the room was cleaned twice in four days. bed not made and trash not collected very disappointed."

"They gave our room away we had booked for the NFL draft for over a year We had no place to stay "

"Property was perfect for my needs, but when taking stuff out to vehicle for checkout, the electronic door lock would not accept my passcode...saying "unauthorized passcode". after 2.5hrs and 8 calls to owner as well as a call to VRBO who text,called,and emailed owner...the owner finally called me and reset the passcode."