Jaipur District Toran Dwar Hotels

"Absolutely unacceptable and deeply disappointing experience. This hotel is currently undergoing renovation, yet there is no transparency or effort to manage guest expectations. The temporary arrangements on the first floor are chaotic and severely compromise the quality of stay. The staff across the property is shockingly rude, unprofessional, and completely lacks basic customer service skills. At breakfast, the situation was nothing short of a mess — no proper greeting, no coordination, and no sense of hospitality. It felt like the team had no training whatsoever. The most appalling experience was at Zeest Skybar. The restaurant manager’s behavior was outright arrogant, dismissive, and blatantly unfair. She enforced rules selectively — claiming weather restrictions for indoor seating, while allowing certain guests (notably those smoking) to occupy premium outdoor areas. This kind of biased and inconsistent behavior is unacceptable and reflects extremely poor management standards. Room service was equally frustrating, with delays exceeding 30 minutes and zero accountability. The staff was indifferent, unresponsive, and clearly untrained to handle even basic guest requests. Overall, this was a terrible and frustrating stay. The hotel fails on fundamental hospitality standards — professionalism, fairness, and service. I will not be returning and would strongly caution others before booking here. The only redeeming aspects were the early check-in, late checkout, and that t"

"Amazing Stay, I almost did not want to leave. From the friendly staff to the delicious hot meals. Access to all the amenities was also a major highlight. Highly recommend for your stay in Jaipur."

"Top notch modern hotel with great "

"The property amenities are not in line with modern day relaxing stays. Rooms are not equipped with some basic furniture and seating requirements. Need improvement."

"Absolutely awful. The place stank as soon as we walked in, and the receptionist couldn’t even find our booking. We paid for a comfort room with 3 double beds — first room had 1 bed, second had 2 singles and they suggested one of us sleep on the floor. Both rooms smelled so bad he had to spray them before we entered. Nothing like what we booked. Total scam. We left immediately and booked somewhere else. Avoid at all costs — if I could give it -1 stars, I would. "

"Room was spotless, beautiful property and polite desk"

"We were greeted well at the front counter by Mr Ravi,rooms were very clean and the linens too,the best thing was the room temperature was maintained well.At the checkout time also the lasy at the front counter was very helpful."

"Clean and spacious team. Great hospitality and professional staff especially house keeping manager, Aditya, and his staff. The room was always clean and amenities present. The restaurant staff ensured that everyone were comfortable and always asked if I wanted something else to eat. Many thanks to the doormen who were always welcoming. Property very clean."

" All hotel is good, but "