Thanks so much for your kind review. It was truly a pleasure to meet you. Regarding the parking, It is indeed street parking and we purchase a parking permit for guests at our expense. Third Party Sites don't give us the ability to write free form text explaining things like parking thoroughly but we try to be as clear as we are able. We are only able to check boxes for certain categories on third party sites.We always email guests after they book to ensure they do understand the parking situation and most guests have plenty of time to consider if it is right for them.As you booked the same day you were arriving it unfortunately didn't leave the time for you to have lots of advanced notice so we do understand why you felt this way, but most guests do understand the parking station well in advance of their arrival and well before they have committed to the reservation.We do everything we can to ensure all guests are well informed as our goal is always to ensure our guests are happy. Alan

Thank you so much Meredith! It was such a joy to meet you and Malcolm. Wishing you both much joy, health, and happiness!

Aww thanks guys. It really was a pleasure to meet you. Hopefully our paths will cross again someday!

Thanks for taking the time to write the review. We 100% agree about avoiding the area of the Church, which is two blocks away at Dundas and Sherbourne. We do our best to advise all of our guests to simply skip walking along Dundas Street as there is a Homeless Shelter there and it can make some feel uncomfortable to see many Homeless hanging out on the corner. Sadly there is a big Homeless Issue in Toronto (a primary focus of the Mayoral Campaign that concluded three days ago) and we do hope the new Mayor will help these primarily harmless but homeless individuals get the assistance they so desperately need. Until then, unfortunately if you want to be in the Central Core of Downtown Toronto, avoiding the homeless is all but impossible.We must admit we messed up with the air conditioning. As you say, the nights were quite cool so we turned the air off, but obviously it got stuffy in your room. We will ensure we do not make that mistake again.Our area of Cabbagetown is North America's largest Enclave of Victorian style homes and when built many did have narrow staircases. We aren't quite sure how a staircase being a bit narrower contributed to a fall but it really doesn't matter. We are just sorry to hear you had a fall! It hasn't happened before in the 22 years we have been operating and we hope it never happens to anyone else. We do hope that overall you enjoyed your time in Toronto and wish you much happiness in the future.

Thank you for the wonderful rating. Hope we see you again someday!

Thanks so much for the great rating and the kind comment. It was a pleasure to meet you and we hope to see you again someday!

Thank you so much for the great rating! We really appreciate it!

Thank you much for taking the time to give us such a great review. We look forward to seeing you again!

Thanks so much for the great rating and kind comments. Very much appreciated! Wishing you all the best!

Thanks so much for the great rating! So sorry about the tub jets. We had just re-opened after being away for two months and we clearly failed to run the air jet tub to make sure nothing had built up inside. Our apologies.

Thank you so much for the kind review and great rating. I am so lucky to be able to meet such wonderful people in my life!

You are such a nice person Lance. Thanks so much fir the great review and we hope we see you again!

It was so great to have the two of you stay with us and I am excited for Laura running Boston Marathon next year! Will be thinking of her when she does NYC Marathon this week. I’m hoping to do it next year so if she has any pointers let me know. Jamie and I were thrilled to have you stay with us. The new windows just went in in The West Wing yesterday. You will have to come back and see them!

Thank you so much for the great rating. We appreciate it very much!

Thank you so much for the kind review and excellent rating. It was truly a pleasure having you stay with us. Hope we see you again someday!

Hello Ali. Thank you for your feedback. Particularly the comment on the bed. It is actually the first time we have heard of a concern about the bed in that room, but when we discussed it we did realize it is probably time for new mattresses so we went out and bought new mattresses for all of the rooms today! Unfortunately it is true there are a lot of homeless people in Downtown Toronto, You won't see it so much around the CN tower etc., but that is not where the houses are and consequently not where the B&Bs are (and in our opinion quote removed from the core of Downtown). It is something that all B&Bs downtown struggle with. The good news is that nothing of significance really happens and in 18 years of running the B&B nothing has ever happened to a guest. Generally as long as one avoids the Dundas and Sherbourne area you will avoid most of it, and it is just as easy to walk up Gerrard street to the centre of Downtown instead of walking up Dundas Street.

Thank you so much! I am sure you meant to say "delicious" breakfast but if it was a religious experience for you that is awesome! LOL. We really enjoyed the time we spent with you and Vicky and hope we see you again someday!

Hi and thank you for the great rating! We don't disagree with your comment regarding the homeless as, unfortunately, it is an issue the downtown core is struggling with. Although we have never had a homeless person harm a soul in our 18 years of running the B&B there are indeed far too many homeless in the core of Toronto. We don't know of a B&B as close to the central core as us where a similar situation won't exist, however. Unfortunately it is part of downtown neighbourhood life where housing exists in the core. On a positive note the city is in the process of negotiating a lease to relocate the Homeless Shelter located closest to us to a newer, larger, location which will be further away (good for us) and a better set-up for the homeless. We want all of our guests to be happy and if seeing homeless people is something a guest doesn't wish to experience, we would suggest looking on the West side of the city near the CN Tower area...but that isn't "house" territory so you will find mostly hotels in that area. We try our hardest to be one of the best B&B's located close to the central core of the city...but being close to the central core of the city does not come without the realities of a major city.

Thank you so much for the high rating and wonderful comments. It means so much to us!

Thank you for the great rating and wonderful review. It was great to have you and Beth stay with us and we hope we meet again someday!

Thanks you so much for your excellent rating on our B&B! We are so glad you liked it here. We do understand, and assume, by stating "not so close to attraction, you mean places like the CN Tower. It is true it is about a 45 minute walk away (easy by transit but still a long walk). We do think its important to communicate, however, that as far as we are aware we are one of the closest B&B's to the corner of Yonge and Dundas, were the Eaton Centre is located (if not the closest). It is a 10-15 minute walk depending on walking speed, and is widely considered to be the central corner of downtown. Guests would be hard pressed to find a closer B&B to the centre of the city. Having said that, if a guest truly wants to be on the CN Tower side of things (which is further from downtown than us) there are options out that way but there aren't really any houses, which means there isn't much in the way of a B&B, so a Hotel might be a better option. It's just a reality of the way Toronto is laid out. B&B's tend to be slightly East of Yonge Street and the CN Tower etc is quite a distance West of Yonge Street. At the end of the day I guess,"close to attraction" depends oil which attractions in the city you wish to see.

Thank you so much for your kind review and awesome rating. We do our very best and hope we see you again soon!

We are so glad you loved your room and the location. Hope we see you again soon. Jamie and Alan!

Thanks so much for the kind review and great rating. It beings us such happiness to know our guests have left happy.

Wow what an amazing review! Thank you so much!!!! We have said it before but we are so lucky to be in a position where we can do this for a living. When started this B&B 18 years ago we were just "testing the waters" as we needed a little extra income. Who knew it would transform our lives and enable is to meet some of the most wonderful people on earth!

What a sweet comment to make. Thank you so much for your kind words and excellent review rating! We are so fortunate to welcome so many wonderful people into our lives.

Thanks for the 4/5 rating! We hope we see you again someday!

Thank you so much for the sweet comment and great rating! We are getting ready to re-stain the deck in the back garden now that the rain is FINALLY dissipating! Then come more plants and we hope it will soon be even more spectacular. You will have to come back! :-)

Glad to hear you got home safe and sound! Thanks for the wonderful review! Some guests we just know we will stay connected to for life. We think you fit in that category. Much love!

Thank you so much for the great review. We hope you are able to return someday and truly enjoy more time out on that Balcony in the warmer weather! Wishing you much happiness in life always. Thanks for staying with us!

Thank you so much for your review. While we truly can appreciate that not everyone is comfortable in the centre a large multicultural city, it is such a pity you didn't leave the B&B to experience the vast array of different ethnic restaurants in the area. We believe it is truly a phenomenal area with so much to offer only 4 stoplights from the central core of downtown but yes...like any major city, when you are in the thick of it all you will see street people. Alan and Jamie.

Thank you for the review Samantha! Hopefully another time we will see you for. along stay and get to know you better. Wishing you all the best!

Thank you so much for the kind review. It was a pleasure meeting you!

Thank you so much for the great rating. It is really appreciated!

Thanks so much for the awesome rating! We really appreciate it.

Thank you so much for the glowing review. We really appreciate it. We do our best to make every guest feel at home :-). Jamie and Alan

Thanks so much for taking the time to write the review. We will really appreciate it! At least we have you all set up for your sightseeing tours when you come back on vacation someday :-) Hope to see you soon. Jamie and Alan

You are wonderful kind people and we appreciate this review so very much. We hope we see you again someday. Jamie and Alan

Thanks for the feedback. The basement room is an interesting situation. We do try to make it as clear as we possibly to people booking (the room title when booking actually includes the words "basement room" in it), and it is offered cheaper than any other room for that reason. Having said that the vast majority of guests do seem to like it and our return guests seem to request it more frequently than others as they like the privacy it offers being the only room on that level. The parking is indeed street parking as it is the only option we can offer, but as you say we pay for the parking permit. The cost for hotels that have on-site parking is often an additional $15-25 a night plus tax. We do the best we can with the limitations of pretty much any house operating as a B&B in the centre of the city. We strive to make all our guests happy and are thrilled you enjoyed your stay overall.

It was wonderful to meet and are happy you enjoyed your stay. Regarding the parking we won’t deny it can be a challenge at times but there is almost always a spot on the street and we were glad there were two spots directly in front of the B&B when you arrived. As a back up the parking permit will also permit parking in the two streets parallel to ours an East of us. In 17 years of running the B&B we can only think of 2 or 3 times a guest has had to do this but unfortunately we understand it was necessary for you to park on the street behind us when you returned in the evening. We suspect this actually had a lot to do with the weather as the city still had not plowed the back lane that leads to the homeowners on the streets parking garages. As a result many homeowners who would normally park in their garages opted to keep their car out on the street rather than risking getting stuck in the back lane. This created an inordinate number of cars parked on the street. Nonetheless we do understand that your reality was a reality and we are sorry about the difficulty finding parking later in the evening.

So happy you enjoyed your stay with us! We are so fortunate to meet such wonderful people. Hope we see you again someday!

Thank you much for your kind words! Anything we can do to make our guests feel at home we will do. We always appreciate feedback but it makes our day when it is this nice.

Thanks so much for taking the time to wtite the great review Josh. It was great to meet you and I hope we see you again someday!